Sly UserSU
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Sly User

@slyuser

Detail-oriented virtual assistant with 3+ years of remote support experience.

Kenya
Message

What I'm looking for

I am looking for a role that values organization and efficiency, where I can contribute to team success and grow professionally.

I am a detail-oriented and highly organized Virtual Assistant with over three years of experience supporting remote entrepreneurs, agencies, and e-commerce brands. My expertise lies in managing emails, scheduling, customer service, and providing comprehensive administrative support using tools like Google Workspace, Slack, Notion, and Trello. I pride myself on my ability to handle multiple tasks efficiently while maintaining a keen attention to detail, ensuring high-quality work that contributes to seamless daily operations for busy professionals and teams.

In my current role at CreativeTech Agency, I manage schedules, meetings, and emails for agency clients, saving them over 10 hours weekly. I have successfully created branded social media content using Canva and coordinated with designers and developers to meet project deadlines. My freelance experience has further honed my skills in providing virtual support, including email management, invoice preparation, and CRM updates, while maintaining confidentiality and professionalism in all client interactions.

Experience

Work history, roles, and key accomplishments

CA
Current

Virtual Assistant

CreativeTech Agency

Mar 2022 - Present (3 years 4 months)

Managed schedules, meetings, and emails for agency clients, saving over 10 hours weekly. Coordinated with designers and developers using Trello and Slack to meet project deadlines. Handled client onboarding, task delegation, and reporting for 3+ ongoing projects.

VC

Freelance Virtual Assistant

Various Clients

Jan 2021 - Present (4 years 6 months)

Provided virtual support for online businesses, including email support, invoice preparation, and CRM updates. Performed accurate data entry and web research for product catalogs and lead generation. Maintained confidentiality while handling sensitive documents and client correspondence.

Education

Degrees, certifications, and relevant coursework

JT

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Supply Chain Management

Completed a Bachelor of Science in Supply Chain Management. Gained knowledge in logistics, procurement, and operations.

Udemy logoUD

Udemy

Certificate, Virtual Assistant Training

Completed an online Virtual Assistant Training program. Acquired skills in administrative support, scheduling, and client management.

Coursera logoCO

Coursera

Certificate, Google Workspace Productivity

Completed an online certification in Google Workspace Productivity. Developed proficiency in using Google Workspace tools for enhanced productivity and collaboration.

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