Effy Auma

As a highly organized and detail-oriented Virtual Assistant with over 3 years of experience, I specialize in customer support, social media management, and administrative tasks. My proficiency in handling email correspondence, calendar scheduling, and data entry has allowed me to streamline operations and improve efficiency for various businesses and entrepreneurs.

In my previous role as a Customer Support Representative at CCI Kenya, I delivered high-quality support through multiple channels, ensuring customer satisfaction and timely resolutions. As a Freelance Virtual Assistant, I managed social media accounts, created engaging content, and organized virtual meetings, further enhancing my skills in project coordination and task prioritization.