Rocco KingRK
Open to opportunities

Rocco King

@roccoking

Detail-oriented professional with expertise in customer service and marketing.

Guatemala

What I'm looking for

I am looking for a role that values customer service, offers opportunities for growth, and allows me to utilize my marketing skills.

I am a detail-oriented professional with over five years of experience in receptionist and administrative roles, specializing in customer service, guest relations, on-page SEO, and digital marketing. My journey began in the wellness industry, where I managed inbound calls, scheduled appointments, and ensured a smooth experience for clients at Bliss Wellness. I excelled in optimizing WordPress websites and enhancing customer experiences through effective communication and targeted marketing campaigns.

In my role at Ormond Beach Main Street, I conducted on-page SEO and keyword research, significantly improving website visibility. I collaborated with team members to develop Google and Facebook ad strategies, which resulted in increased outreach and engagement. My recent experience as a Front Line Travel Agent further honed my customer service skills, where I was the first point of contact for clients, assisting them with travel inquiries and ensuring seamless communication with shuttle drivers and partners.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SS

Seabreeze High School

High School Diploma, General Education

Completed high school education, acquiring foundational knowledge and skills necessary for further education and career development.

Tech stack

Software and tools used professionally

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