
Robor Ekosini
@roborekosini
Customer Support Representative with customer relations experience, coordinating orders and keeping customers updated.
What I'm looking for
At LSA Home and Serene Hospitality, I supported customers with product enquiries, order requirements, and service questions. I coordinated order and delivery details, kept customers informed about changes, and followed up on outstanding requests.
At JAD Catering Services, I conducted market research and supplier checks to support purchasing decisions. I also coordinated procurement and deliveries, checked items against requirements, and supported clear records of stock and transactions.
As a freelance web and graphic designer, I clarify project requirements with clients, organise files and revisions, and adjust work based on feedback. My experience also includes responding to information requests and creating web-based guides, tutorials, and promotional materials as a University Librarian Intern at Delta State University.
Experience
Work history, roles, and key accomplishments
Freelance Web & Graphic Designer
Self Employed
Jan 2019 - Present (7 years 9 months)
Communicated with clients to clarify project requirements, organised project files and revisions, and made adjustments based on client feedback. Explained design choices in clear language.
Sales Lead & Customer Relations Officer
LSA Home and Serene Hospitality
Jan 2025 - Jan 2026 (1 year)
Supported customers with product enquiries and order requirements, coordinated deliveries, and maintained accurate records. Followed up on outstanding details and collaborated with colleagues to ensure a positive customer experience.
Procurement Officer
JAD Catering Services
Jan 2023 - Jan 2025 (2 years)
Conducted market research and supplier checks, coordinated procurement and deliveries, and supported accurate record keeping. Followed up on order details to resolve discrepancies and keep operations moving.
Sales Distribution
Chivita Nigeria
Jan 2020 - Jan 2023 (3 years)
Supported sales distribution activities and communication related to products and customer needs. Worked within a target-driven environment requiring reliability, organisation, and coordination.
Business Developer
OPay Application Company
Jan 2018 - Jan 2019 (1 year)
Built business relationships and supported the development of new business opportunities. Coordinated requirements, followed up on business requests, and supported negotiations and operational handovers.
Manager
POAGAM Resources
Jan 2009 - Jan 2011 (2 years)
Communicated work expectations, coordinated tasks, and monitored team performance. Supported operational procedures, productivity standards, and business planning.
University Librarian Intern
Delta State University
Responded to information requests in person, by phone, and by email, and created web-based information content. Applied information organisation and research skills to help users access relevant information.
Education
Degrees, certifications, and relevant coursework
Delta State University
Bachelor of Science, Library and Information Science
2012 - 2015
BSc in Library and Information Science from Delta State University, completed in 2015.
Vsavvy Academy
Virtual Assistant Training, Virtual Assistant
Completed Virtual Assistant training at Vsavvy Academy.
MO Studios
Basic Editing Course in Photography, Photography
Completed a basic editing course in photography at MO Studios.
Maryland Group of Schools
Secondary School Certificate, General Education
2005 - 2011
Completed Secondary School Certificate Examination at Maryland Group of Schools, Delta State, from 2005 to 2011.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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