Robin Wolters
@robinwolters
Experienced IT support specialist with a strong background in compliance.
What I'm looking for
I am a dedicated IT support specialist with extensive experience in providing technical assistance and ensuring compliance in various operational environments. My journey began as an Operator and Manager at Mr. Delivery, where I honed my customer service and data processing skills. Over the years, I transitioned into roles that allowed me to develop my expertise in IT support, compliance administration, and team management.
During my tenure at Greenkey Compliance, I played a pivotal role in developing safety files tailored to client needs, ensuring adherence to OHSA compliance, and capturing safety audits with precision. My experience at Black Coffee Digital further solidified my technical skills, where I provided on-site IT support, managed network installations, and resolved various software issues. I take pride in my ability to deliver exceptional customer service while managing complex technical challenges.
As I seek new opportunities, I am eager to leverage my skills in a dynamic environment that values innovation and teamwork. I am passionate about utilizing technology to enhance operational efficiency and ensure compliance across all levels of an organization.
Experience
Work history, roles, and key accomplishments
Bartender and Barista
Dros Krugersdorp
Feb 2023 - Aug 2024 (1 year 6 months)
Provided exceptional customer service and managed a team of bartenders and baristas. Responsible for ordering, stock control, and daily cash reconciliations.
OSHA Compliance Administrator
Greenkey Compliance
Feb 2019 - Feb 2023 (4 years)
Developed safety files for clients based on operational needs and ensured OHSA compliance. Captured and verified the accuracy of safety audits.
IT Support (Ad hoc)
Black Coffee Digital
Mar 2018 - Feb 2023 (4 years 11 months)
Provided on-site and remote IT support for offices and homes, including hardware and software upgrades. Managed network support, installations, and removal of malicious software.
Head Waiter
The Daily
Sep 2017 - Mar 2018 (6 months)
Managed a team of waiters and oversaw morning opening procedures. Assisted with stock counts, closing duties, and cash reconciliations while maintaining customer-oriented service.
Draftsman & Administrator
Peter's Metals
Oct 2010 - Oct 2016 (6 years)
Responsible for drafting plans, costing, and stock control. Managed general office work, human resources, accounting, and served as PA to the CEO, including project management.
Head Waiter
The Grill Master
May 2009 - Oct 2016 (7 years 5 months)
Provided excellent customer service and managed a team. Oversaw ordering, stock control, and daily cash reconciliations.
Operator & Manager
Mr. Delivery
Jan 2007 - Oct 2009 (2 years 9 months)
Captured and processed raw data for reporting purposes and managed supplier orders. Handled customer queries and complaints, ensuring daily cash ups and general administrative duties.
Education
Degrees, certifications, and relevant coursework
Randfontein High School
Matric, General Studies
Completed Matric at Randfontein High School, studying English as a first language, Afrikaans as a second language, Business Studies, Technical Drawing, Mathematics, and Travel & Tourism. Developed foundational knowledge across a range of academic and practical subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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