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@garrickdupreez
Dedicated IT specialist with 10+ years delivering reliable infrastructure, support, and network solutions.
South AfricaI am a dedicated IT specialist with over 10 years of experience in technical support, server maintenance, and IT management. I focus on ensuring system stability, improving network security, and delivering dependable infrastructure for business operations.
Throughout my career I have managed IT operations, led infrastructure upgrades, and supervised technical teams to implement efficient IT solutions. I hold certifications including A+, N+, CCNA, and Microsoft SQL training.
My hands-on roles have ranged from server maintenance and enterprise troubleshooting to sales support and technical consultation, giving me a broad perspective on both customer-facing and backend IT demands. I excel at translating technical needs into practical, maintainable systems.
I bring strong leadership, training, and project coordination experience and am motivated to join organizations that value operational reliability, proactive security, and continuous improvement of IT services.
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Work history, roles, and key accomplishments
Copper Tubing Africa
Oct 2022 - Apr 2025 (2 years 6 months)
Managed all IT operations, led infrastructure upgrades and network security enhancements, and supervised IT staff to ensure system stability and compliance.
Matrix Warehouse Computers
Sep 2018 - Jun 2019 (9 months)
Provided technical support to clients, resolved hardware and software issues, and maintained and repaired computer systems and peripherals to ensure customer satisfaction.
HP Store
Oct 2017 - Aug 2018 (10 months)
Managed sales and delivered technical assistance and product training for HP products, improving customer knowledge and post-sales satisfaction.
Dell South Africa
Jul 2015 - Aug 2017 (2 years 1 month)
Performed server maintenance, troubleshooting, and upgrades for enterprise clients, ensuring high uptime and optimal performance across server environments.
Matrix Warehouse Computers
Mar 2013 - Jun 2015 (2 years 3 months)
Advised customers on hardware and software purchases, provided technical setup support, and resolved post-sale technical issues to drive sales and customer retention.
Degrees, certifications, and relevant coursework
CNCCNA, Networking
2014 - 2014
Completed CCNA (Cisco Certified Network Associate) training covering routing and switching concepts in 2014.
SOMicrosoft SQL Certification, Database Management
2013 - 2013
Completed Microsoft SQL certification training focused on database fundamentals and query writing in 2013.
CCA+ Certification, IT Support
2012 - 2012
Completed A+ certification coursework focusing on hardware and software diagnostics in 2012.
CCN+ Certification, Networking
2012 - 2012
Completed Network+ (N+) certification coursework covering foundational networking concepts in 2012.
Matric Certificate, General Education
Completed Matric Certificate at Bracken High School, achieving secondary school graduation in 2011.
Software and tools used professionally
South AfricaYou can contact Garrick and 90k+ other talented remote workers on Himalayas.
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