TWTarique Van wyk
@tariquevanwyk
Technical Support Specialist with a passion for technology and communication.
South AfricaWhat I'm looking for
I am a highly motivated Technical Support Specialist with over four years of experience in providing exceptional technical assistance and support. My journey began in the hospitality industry, where I honed my communication and customer service skills as a Bartender and Assistant Club Manager. This experience has equipped me with the ability to interact effectively with diverse clientele and manage complex situations with ease.
In my most recent role at Henderson Global Holdings, I excelled in troubleshooting hardware, software, and network issues, ensuring timely resolutions and maintaining high levels of customer satisfaction. My commitment to continuous learning is reflected in my ongoing education in IT Technical Support, where I am developing core skills in cloud computing, cybersecurity, and computer networking. I thrive in dynamic environments and am eager to contribute my technical expertise and problem-solving abilities to a forward-thinking organization.
Experience
Work history, roles, and key accomplishments
Technical Support Specialist
Henderson Global Holdings
Jan 2020 - Apr 2024 (4 years 3 months)
Provided technical assistance and support to end-users via phone, email, or in person. Troubleshot hardware, software, and network issues, installed and configured systems, and documented solutions. Conducted training sessions on new technologies and enforced security protocols.
Bartender / Waiter
The Palms
Mar 2018 - Jan 2019 (10 months)
Greeted and interacted with customers, took and processed orders, prepared beverages and food items, maintained cleanliness, handled cash transactions, and ensured customer satisfaction.
Assistant Club Manager
The Funky Buddha
Feb 2017 - Jan 2018 (11 months)
Assisted in daily operations, supervised staff, handled customer inquiries, organized events, maintained club facilities, and collaborated with management on long-term strategies.
Education
Degrees, certifications, and relevant coursework
BALCO
Certificate in IT Technical Support, Information Technology
Activities and societies: Expected completion in June 2025, with training in cyber security, cloud computing, and enhanced communication skills.
Pursuing a Certificate in IT Technical Support, focusing on core IT skills, computer systems, and networking.
Bellville Technical High School
High School Diploma, General Education
Activities and societies: Involved in various subjects including cooking, music, fitness, and personal development.
Subjects of Study Included: Reading, English, Afrikaans, Mathematics, History, Business Studies, and Religious Studies.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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