Tarique Van wykTW
Open to opportunities

Tarique Van wyk

@tariquevanwyk

Technical Support Specialist with a passion for technology and communication.

South Africa

What I'm looking for

I seek a role that fosters growth, values teamwork, and embraces innovation.

I am a highly motivated Technical Support Specialist with over four years of experience in providing exceptional technical assistance and support. My journey began in the hospitality industry, where I honed my communication and customer service skills as a Bartender and Assistant Club Manager. This experience has equipped me with the ability to interact effectively with diverse clientele and manage complex situations with ease.

In my most recent role at Henderson Global Holdings, I excelled in troubleshooting hardware, software, and network issues, ensuring timely resolutions and maintaining high levels of customer satisfaction. My commitment to continuous learning is reflected in my ongoing education in IT Technical Support, where I am developing core skills in cloud computing, cybersecurity, and computer networking. I thrive in dynamic environments and am eager to contribute my technical expertise and problem-solving abilities to a forward-thinking organization.

Experience

Work history, roles, and key accomplishments

HH

Technical Support Specialist

Henderson Global Holdings

Jan 2020 - Apr 2024 (4 years 3 months)

Provided technical assistance and support to end-users via phone, email, or in person. Troubleshot hardware, software, and network issues, installed and configured systems, and documented solutions. Conducted training sessions on new technologies and enforced security protocols.

Education

Degrees, certifications, and relevant coursework

BA

BALCO

Certificate in IT Technical Support, Information Technology

Activities and societies: Expected completion in June 2025, with training in cyber security, cloud computing, and enhanced communication skills.

Pursuing a Certificate in IT Technical Support, focusing on core IT skills, computer systems, and networking.

BS

Bellville Technical High School

High School Diploma, General Education

Activities and societies: Involved in various subjects including cooking, music, fitness, and personal development.

Subjects of Study Included: Reading, English, Afrikaans, Mathematics, History, Business Studies, and Religious Studies.

Tech stack

Software and tools used professionally

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Tarique Van wyk - Technical Support Specialist - Henderson Global Holdings | Himalayas