kudzai nyahwa
@kudzainyahwa
IT-savvy operations manager skilled in systems, POS and cloud platforms.
What I'm looking for
I am a proactive, results-driven professional with a Bachelor’s Degree in Business Management and several years of hands-on experience managing restaurant operations and digital systems. I combine operational leadership with technical skills in POS, ERP, network setup, cloud platforms and data reporting to improve efficiency and reduce downtime.
I have led system integrations, trained staff in digital tools and coordinated with IT vendors to maintain uptime and optimize workflows. I am seeking a remote IT Specialist role where I can apply my analytical mindset, customer-focused approach and experience integrating IT systems into business operations.
Experience
Work history, roles, and key accomplishments
Restaurant Manager
Il Gusto Ristorante
Nov 2019 - Present (6 years)
Oversaw day-to-day restaurant operations, managing digital ordering and POS systems, improving efficiency through data analysis and reducing system downtime. Trained staff in digital tools and coordinated system updates with IT vendors.
Assistant Manager
Steers and Debonairs Combo
Nov 2018 - Nov 2019 (1 year)
Supported integration of management software and digital menus, managed online booking and feedback systems, and compiled digital performance reports to optimize workflows through automation.
Education
Degrees, certifications, and relevant coursework
Midlands State University
Bachelor of Science, Business Management
Bachelor of Business Management with key subjects including Operations Management, Project Management, and IT for Managers completed in 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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