Looking for a job

Robin Lowe

@robinklowe

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IT Operations Expert | Innovation, Strategy, Leadership | I help make companies better. Let's work.

United States

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What I'm looking for

Authenticity. Knowing what you are working for. Humor. Understanding that failure is a way to learn and move forward better. Balance.

IT Transformation • AI Leadership • Operational Excellence

IT Operations Manager with senior-level expertise in enterprise service delivery, operational resilience, and technology execution for mission-critical environments. Proven track record of achieving 99.99%+ system availability through ITIL-based service management and leading high-impact incident response. Recently led an AI consulting practice that delivered measurable cost reductions and workflow automation for SMB clients. Aiming to leverage deep operations and AI strategy experience to drive reliable, efficient IT services that support business objectives.

Experience

Work history, roles, and key accomplishments

Current

Senior Operations Analyst/Manager

Current

Arizona Department of Education

May 2011 - Present (15 years)

Implemented award-winning system backups and created procedures for disaster recovery and business continuity across the enterprise. Administrator of Agency ticketing system. Managed the daily workings of the ADE IT Operations unit to ensure compliance with federal, state, local, and agency policies and regulations. Established and implemented ITIL-based unit policies.