Open to opportunities

Mark Stenberg

@markstenberg

Message

Operations director and systems leader delivering scalable processes, cost savings, and LMS engineering.

United States

Message

What I'm looking for

I seek a senior operations role where I can scale systems, lead cross-functional teams, implement LMS and AI-driven analytics, and drive measurable cost and performance improvements.

I am an operations leader with 8+ years scaling enterprise systems, leading cross-functional teams, and translating technical complexity into measurable business outcomes. I have managed 20+ direct reports, owned capital budgets, and delivered $250K+ in cost savings through process optimization and systems engineering.

I build scalable operations across 10K+ enterprise deployments and design learning management platforms (Moodle) that improve training efficiency and quality. I drive KPI development, QA, and enablement programs while implementing AI-powered analytics and operational playbooks to support repeatable growth and high client satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Legendary Strength Co.

May 2024 - Present (1 year 8 months)

Built client operations infrastructure and scaled company to $65K monthly revenue by designing onboarding, lifecycle management, and tiered service models supporting 118 active clients and 16 high-ticket accounts.

Operations Management Client Onboarding Process Optimization Revenue Operations Pricing Strategy

Performance Director

Windy City Storm

Sep 2023 - May 2024 (8 months)

Directed performance operations for 150+ athletes across 14 teams, implemented injury-prevention programs that reduced shoulder/collarbone injuries 48% and delivered 21% average improvement in power output via KPI instrumentation.

Performance Management Program Design Biomechanical Screening KPIs Data Analytics Injury Prevention AI & Analytics

Senior Instructional Designer

Mid-America Carpenters Regional Council

Jul 2019 - Mar 2023 (3 years 8 months)

Engineered Moodle LMS and training operations, managed 20+ instructors and capital equipment budgets, standardized course architecture, and launched digital feedback automation to improve data quality and onboarding speed.

LMS Engineering Moodle Instructional Design Budget Management SOP Development Training Operations 3D Printing

Solar Territory Manager

Flex Powr

Mar 2023 - Sep 2023 (6 months)

Executed full-funnel residential solar sales and built territory management systems, closing systems up to 12.4 kW and achieving record 24-hour revenue performance recognized in an industry newsletter.

Residential Sales Territory Management Consultative Selling Pipeline Management Performance Under Pressure

Senior IT Specialist

Zones, Inc.

Aug 2016 - Jun 2019 (2 years 10 months)

Led enterprise QC/QA for 10K+ locations, standardized deployment SOPs, and co-led a logistics redesign that generated ~$250K annual shipping cost savings while overseeing Windows 10 imaging and hardware rollouts.

QA&QC Windows Imaging SOP Development Logistics Optimization Vendor Management