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Aaron Sorensen

@aaronsorensen

Message

Senior Operations Director with data science expertise

United States

Message

What I'm looking for

Seeking a challenging role in operations management with a focus on data science and technology

As a seasoned Senior Operations Director, I bring expertise in driving logistical, financial, and operational growth through data science and technology. With a strong track record in cost reduction, SLA adherence, and project management, I am committed to operational excellence and strategic growth.

My experience spans managing technical teams, geographic planning, and client relationships, with a focus on delivering customized data products aligned with customer specifications. I have led global technical service teams, pioneered price optimization tools, and integrated Microsoft Azure to optimize pricing, smart inventories, and risk assessment reporting.

I excel in client relationship management, ensuring high levels of satisfaction and collaboration with senior management. My expertise includes data analytics and AI integration, project management, process optimization, and strategic planning, with a strong foundation in programming languages such as Python, PHP, JavaScript, HTML, and Java.

Experience

Work history, roles, and key accomplishments

Current

Product Operations Manager

Current

Invisible

Apr 2024 - Present (1 year 1 month)

Lead AI-driven data analytics and app development teams, managing client relationships to deliver customized data products aligned with customer specifications.

Data Analytics App Development Client Relationship Management Data Products Team Leadership Project Management

Director of Data Science

CloudCover

May 2019 - Apr 2024 (4 years 11 months)

Led global technical service teams, pioneering price optimization tools and fault tolerance techniques, predicting equipment failure costs, and conducting financial risk assessments. Achieved 95% SLA adherence while lowering logistics expenses and developed predictive inventory tools.

Optimization Fault Tolerance SLA Project Management

Director of Operations

Tech Data

Mar 2014 - Apr 2019 (5 years 1 month)

Managed Level 3 technical department, exceeding performance goals. Innovated reporting processes to manage high-volume operations and enhance team performance, while establishing Escalation Management Systems to resolve complex technical challenges.

Technical Management Reporting Systems High Volume Management Escalation Management Customer Satisfaction Team Management Project Management

Director of Operations

Signature Technology Group

Oct 2010 - Mar 2014 (3 years 5 months)

Excelled in client relationship management, ensuring high levels of satisfaction and collaboration with senior management. Directed engineering teams overseeing IT projects related to server and storage equipment.

Client Relationship Management Collaboration Customer Satisfaction