RCRoberto Ceballos
@robertoceballos1
Experienced operations manager with a strong background in team leadership.
ChileWhat I'm looking for
With 13 years of diverse experience, I have embraced various challenges that required me to form, develop, and lead teams focused on achieving goals and opening markets, particularly during difficult periods. I am proactive, assertive, and fundamentally committed to achieving the objectives assigned to me.
As a co-founder of a property management and services company in 2014, I have honed my skills in operations management. My recent roles include overseeing daily operations, creating quality manuals, and optimizing resources, resulting in an 18% reduction in operational costs. I am passionate about customer satisfaction and have a proven track record of resolving issues effectively.
Experience
Work history, roles, and key accomplishments
Co-Fundador
Gestión y Servicios Ceballos González Ltda.
Apr 2014 - Present (11 years 1 month)
Co-founded a company focused on managing and administering real estate assets and providing security and cleaning personnel.
Gerente de Operaciones
Pollo Rey Ltda.
Jan 2024 - Present (1 year 4 months)
Supervised daily operations ensuring smooth functioning of each location. Developed quality and operations manuals, addressed customer complaints, and successfully reduced operational costs by 18%.
Gerente de Franquicia
Ahorra Food Depot
Jan 2023 - Jan 2024 (1 year)
Responsible for the brand launch, overseeing subcontractors, hiring and training teams, integrating POS systems, and creating KPIs for resource optimization.
Gerente de Franquicias
Niu Sushi
Jan 2020 - Jan 2022 (2 years)
Managed franchises across multiple locations, overseeing purchases, KPIs, staff training, and compliance with health regulations while ensuring customer satisfaction.
Gerente de Local
Energy Fitness Club
Jan 2018 - Jan 2019 (11 months)
Supervised daily operations, managed staff hiring and training, and handled budgets and KPIs to ensure efficient club operations.
Sales Manager
Wisboo
Jan 2018 - Jan 2019 (11 months)
Led the business launch in Chile, generating new business opportunities in the region and other countries such as Mexico and Colombia.
Administrador de Contratos
Constructora Incoes Limitada
Jan 2016 - Jan 2017 (1 year)
Oversaw complete project operations, including procurement, payment management, personnel management, and adherence to project timelines.
Jefe de Oficina Técnica
PLUS Ingeniería Limitada
Apr 2013 - Jan 2014 (9 months)
Managed project control from inception, overseeing progress, performance, and procurement for awarded projects across multiple regions.
Sub Store Manager
Comercial Madison S.A.
Jan 2013 - Apr 2013 (3 months)
Responsible for the overall management of the first Banana Republic store in Chile, including sales administration, staff supervision, and inventory control.
Ingeniero de Proyectos
UNDURRAGA TI Impresores
Jan 2011 - Jan 2012 (1 year)
Identified opportunities and generated business, increasing the client portfolio by 25% and closing deals worth over 300 million pesos annually.
Education
Degrees, certifications, and relevant coursework
UAUniversidad de las Américas
Ingeniería Comercial, Ingeniería Comercial
2006 - 2010
Estudió Ingeniería Comercial, adquiriendo conocimientos en administración, finanzas y economía, preparando al estudiante para enfrentar desafíos en el mundo empresarial.
UMUniversidad de Viña del Mar
Ingeniería Civil Industrial, Ingeniería Civil Industrial
2003 - 2005
Realizó estudios en Ingeniería Civil Industrial, enfocándose en la optimización de procesos y la gestión de recursos en diversas industrias.
Availability
Location
ChileAuthorized to work in
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