Nicolas Maureira
@nicolasmaureira
Experienced Operations Manager specializing in Supply Chain and Retail.
What I'm looking for
With over 20 years of international experience in retail, pharmacies, and consulting, I have successfully led teams of more than 12,000 collaborators. My strategic focus encompasses supply chain management, commercial strategy implementation, and performance control, all aimed at driving sales growth and profitability, as evidenced by improved EBITDA.
Throughout my career, I have honed my expertise in process review across the entire value chain, employing agile and lean methodologies. My recent roles include leading financial and operational management at INEXLINK and optimizing customer service processes at CUIDA FARMACIA, where I achieved a 70% increase in call center sales productivity. I am passionate about fostering collaborative practices and ensuring compliance in diverse markets.
Experience
Work history, roles, and key accomplishments
Gerente de Administración
Inexlink Inventory Exchange SPA
Jul 2024 - Present (10 months)
Responsible for leading financial, administrative, and operational management of the company, generating strategic reports for decision-making, controlling budgets, and ensuring compliance in various markets.
Consultor de Operaciones
Cuida Farmacia
Jun 2023 - Jul 2023 (1 month)
Advised on optimizing customer service processes, operations, productivity, and call center protocols, achieving a 70% increase in effective sales closures.
Gerente de Operaciones
Farmacias Peruanas
Jan 2018 - Dec 2022 (4 years 11 months)
Managed over 2,000 stores and 14,000 employees, focusing on operational results and efficiency through KPI monitoring and process reviews, leading to significant sales growth.
Consultor de Abastecimiento
KP Ingeniería y Logística
Jan 2017 - Jan 2018 (1 year)
Implemented best practices in Supply Chain and logistics, restructuring the procurement area and improving product availability in stores.
Account Manager
Telefónica Chile
Jan 2016 - Jan 2017 (1 year)
Managed a client portfolio to enhance penetration and ensure loyalty, proposing business models to meet client expectations with projected monthly sales.
Subgerente de Logística
Compass Group
May 2013 - Jul 2015 (2 years 2 months)
Planned and managed logistics and supply chain for over 140 operations, controlling a budget and achieving significant inventory loss reduction.
Consultor Planificación Comercial
DASS
Jul 2012 - May 2013 (10 months)
Improved production processes and budget control for sales, focusing on negotiation and margin evaluation for retail products.
Gerente Logística
BP Iluminación
Jan 2011 - Jan 2012 (1 year)
Reduced logistics costs through warehouse management and process development, achieving significant savings.
Inbound Manager
Adidas Group
Jun 2008 - Mar 2011 (2 years 9 months)
Managed inbound logistics for the Andean region, focusing on operational efficiency and supply chain management.
Subgerente de Abastecimiento
D&S Cadena Supermercados Líder
Jan 2005 - Jun 2008 (3 years 5 months)
Oversaw supply chain operations, focusing on procurement and inventory management to enhance operational efficiency.
Education
Degrees, certifications, and relevant coursework
Universidad de los Andes
Master of Business Administration, Business Administration
2010 - 2011
MBA focused on business management and strategic decision-making, equipping students with advanced skills in leadership, finance, and operations.
Universidad Diego Portales
Bachelor of Engineering, Commercial Engineering
1997 - 2003
Completed a degree in Commercial Engineering, which included courses in economics, finance, and business management, preparing graduates for various roles in the business sector.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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