Robert Camacho
@robertcamacho
I manage global renewals quote-to-booking operations, improving accuracy, workflow, and sales execution.
What I'm looking for
At Riverbed Technologies, I manage and support the end-to-end global renewals quote-to-booking process, partnering with Sales, Renewals, Finance, IT, and Order Management to execute transactions accurately and on time. I serve as a Salesforce quoting subject matter expert, resolve quote and order issues, generate project and budgetary quotes, and develop SOPs, reporting, and process improvements.
I've also supported operations, executive administration, human resources, customer service, legal administration, and volunteer programs across organizations including Special Olympics Northern California, Kinetic Search, John F. Kennedy University, and the California Society of CPAs. I bring Spanish fluency, training and onboarding experience, detailed order processing, and a collaborative approach to supporting teams and customers.
Experience
Work history, roles, and key accomplishments
Sr. Global Renewals Operations Specialist / Sales Support Specialist
Sep 2008 - Present (17 years 11 months)
Managed end-to-end renewals quote-to-booking process across global stakeholders, partnering with Sales, Renewals, Finance, IT, and Order Management teams. Served as subject matter expert for Salesforce quoting processes, troubleshooting complex issues and driving process improvements.
Education
Degrees, certifications, and relevant coursework
College of San Mateo
Associate of Arts, Political Science
Earned an Associate of Arts degree in Political Science from the College of San Mateo.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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