Looking for a job

Fatima Mills

@fatimamills

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I optimize Salesforce-driven revenue operations, reporting, and lead-to-cash workflows.

United States

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What I'm looking for

I'm looking to improve revenue operations through Salesforce administration, reliable reporting, data quality, sales enablement, and cross-functional process improvements.

At DoubleVerify, I administer Salesforce environments for campaign quotes and order management, improve Salesforce CPQ data quality, and support revenue-impacting process improvements across the lead-to-cash cycle.

Previously at AKi Technologies, I maintained executive dashboards, supported forecasting and sales reporting, and built capacity-planning and KPI-tracking systems. I bring hands-on experience in contract management, sales enablement, cross-functional workflow support, and Salesforce data accuracy.

Experience

Work history, roles, and key accomplishments

Current

Revenue Operations Implementation Specialist

Current

DoubleVerify

Apr 2024 - Present (2 years 5 months)

Administer Salesforce CRM environments and manage campaign quotes and order management workflows. Support revenue-impacting projects focused on process improvement and operational efficiency.

Salesforce Salesforce CPQ Data Quality Assurance Contract Management MSAs Sales Reporting Process Improvement Workflow Optimization Cross Functional Collaboration

Member Services Representative

Level Fitness Clubs

Dec 2024 - Apr 2026 (1 year 4 months)

Provided exceptional customer service and managed member relations to ensure high retention and satisfaction. Managed member account data and processed new sign-ups with 100% accuracy.

Customer Service Member Relations Data Management Scheduling Operational Workflows

Revenue Operations Coordinator

Aki Technologies

Jan 2023 - Jan 2024 (1 year)

Provided technical support for sales reporting and report creation requests to assist in quarterly revenue forecasting. Maintained executive-level dashboards for data analysis across the organization.

Sales Reporting Dashboard Management Data Analysis Salesforce CRM Data Accuracy Automation Capacity Planning Sales Enablement

Sales Coordinator

Aki Technologies

Mar 2022 - Dec 2022 (9 months)

Produced sales enablement and marketing collateral for prospective channel partners. Assisted with budgeting and forecasting, tracking sales performance against organizational goals.

Sales Enablement Marketing Collateral Budgeting Forecasting Data Analysis Client Communication

Sales Development Representative

Crossborder Solutions

Aug 2021 - Mar 2022 (7 months)

Met and exceeded monthly performance targets and daily KPIs through expert use of Salesforce CRM for lead management. Cultivated relationships with potential leads through outbound activities.

Salesforce Lead Management Outbound Sales Pipeline Development KPI Tracking

Senior Field Supervisor

Department of Youth and Community Development

Jun 2018 - Aug 2018 (2 months)

Reviewed participant and worksite files for audit purposes, ensuring 100% compliance with program policies. Performed data entry and administrative functions within data systems.

Compliance Auditing Data Entry Administrative Support Reporting