Kristi Kapel
@kristikapel
Senior sales operations specialist with deep expertise in Salesforce, order management, and asset lifecycle support.
What I'm looking for
I am a dedicated sales operations professional with over a decade supporting global sales teams at Quest Software, specializing in order management, asset data reconciliation, and cross-team issue resolution. I have a strong track record of processing high volumes of orders and asset requests, training new team members, and improving accuracy across Salesforce, Siebel, and Oracle workflows.
My strengths include advanced use of CRM and ERP systems, analytical problem solving, and meticulous attention to detail that ensures timely support for sales and renewals. I take pride in mentoring colleagues, maintaining process adherence, and delivering reliable operational support in remote, fast-paced environments.
Experience
Work history, roles, and key accomplishments
Provide global sales and renewal teams operational support, managing high-volume asset management requests and resolving account data issues to ensure timely order and license processing.
Managed order processing, quoting, and asset reporting for license and renewal sales teams; booked orders in Oracle and mentored new sales support staff, improving order accuracy and turnaround.
Education
Degrees, certifications, and relevant coursework
Kristi hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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