Looking for a job

Robert Awuku

@robertawuku

Message

I deliver reliable remote customer support, account administration, and accurate records management.

Ghana

Message

What I'm looking for

I'm looking for a fully remote customer service, virtual assistant, or administrative support role where I can provide reliable client communication, accurate documentation, and confidential records management for a distributed team.

I've supported customers and banking operations at Adehyeman Savings and Loans Company and Absa Bank Ghana, handling account opening, onboarding, inquiries, transactions, and account discrepancies.

I manage sensitive customer records, official correspondence, reports, cash reconciliations, and administrative workflows with accuracy, confidentiality, and minimal supervision. My experience spans phone, email, and face-to-face client communication, directly supporting remote chat, ticketing, and video-based service.

I'm comfortable using Microsoft Office, Google Workspace, Zoom, and Microsoft Teams to provide consistent support to distributed teams and clients worldwide.

Experience

Work history, roles, and key accomplishments

Teller / Customer Service Officer

Adehyeman Savings and Loans Company

Jun 2025 - Sep 2025 (3 months)

Opened, verified, and managed customer accounts in compliance with institutional guidelines. Maintained confidential records and resolved client inquiries accurately under time pressure.

Customer Service Account Management Data Privacy Compliance Administrative Support