Abigail Donkor

I am a motivated administrative professional with over 3 years of customer-facing experience and a strong background in problem-solving and clear communication.

At TotalEnergies I handled high daily customer volumes, managed cash and inventory, kept operations organized, and resolved customer complaints on the spot to maintain satisfaction.

I supported team growth by helping train new staff on systems and company policy, and I am comfortable using Microsoft Office, Zoom, Slack, and email for collaboration.

I am pursuing further administrative studies at Accra Technical University and seeking a remote customer service role where I can apply my technical skills, communication strengths, and ability to work independently to help a team reach its goals.