At Universal Merchant Bank, I assisted customers with account inquiries and routine banking transactions, processed financial transactions, and used the T24 banking system to document transactions and maintain customer records. I also followed verification and security procedures to protect confidential financial information.
At Coscharis Ghana Limited, I maintained business accounts and assisted with financial records using QuickBooks and Tally ERP 9. I communicated with corporate customers about account updates and needs, and recommended products and services based on what they were looking for.
