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Rizvi Ahmed RomimRR
Open to opportunities

Rizvi Ahmed Romim

@rizviahmedromim

Customer-focused support representative skilled in telemarketing, surveys, and client relationship management.

Bangladesh
Message

What I'm looking for

I seek a customer-focused role where I can apply telemarketing, survey and support skills, contribute to process improvements, and grow into leadership while delivering excellent client outcomes.

I am a customer-focused support representative with experience in telemarketing, customer service, and remote support roles across campaigns like Home Improvement and Merchant Cash Advance. I have a BA in English and a track record of resolving client issues, improving processes, and supporting team performance to maintain brand consistency.

My background includes remote customer support for iGaming, survey design and data collection, and executing marketing-aligned campaigns. I deliver accurate data, actionable insights, and strong client relationships while mentoring teammates and driving timely resolution of customer issues.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

KC

Kazi Azimuddin College

Bachelor of Arts, English

2019 - 2022

Completed a Bachelor of Arts in English at Kazi Azimuddin College from 2019 to 2022.

UC

Uttara High School & College

Higher Secondary Certificate, Science

Completed Higher Secondary Certificate (H.S.C.) with a focus in Science.

SC

Safiuddin Sarker Academy & College

Secondary School Certificate, Science

Completed Secondary School Certificate (S.S.C.) with a focus in Science.

Tech stack

Software and tools used professionally

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Rizvi Ahmed Romim - Customer Service Agent - Ricochet Resources Limited | Himalayas