TUtanzeen User
@tanzeenakter
Dedicated sales and marketing professional with strong customer service skills.
BangladeshWhat I'm looking for
I am a passionate sales and marketing professional with nearly 5 years of experience in customer service and telemarketing. My career has been dedicated to enhancing customer experiences and driving sales growth through effective communication and relationship-building. I have successfully managed teams and operations in various roles, demonstrating my ability to lead and motivate others.
Throughout my career, I have honed my skills in tele sales, customer support, and data entry. My experience includes working with reputable organizations where I have contributed to achieving sales targets and maintaining high customer satisfaction. I am committed to continuous personal and professional growth, and I thrive in environments that challenge me to excel.
Experience
Work history, roles, and key accomplishments
Customer service
APC Group
May 2024 - Oct 2025 (1 year 5 months)
In my role as a Customer Service Member at Igaming Platform, I successfully handled customer inquiries through phone, email, chat, or in person. Explaining products, services, and company policies clearly. Staying updated on company products and services to answer questions confidently. Checking in with customers to ensure their issues are resolved and they’re satisfied.
Customer Service
Savory Enterprise
Jan 2022 - Mar 2023 (1 year 2 months)
Supported sales processes through phone calls to customers, introducing organizational products or services to facilitate further steps in the sales process. Initiated repeated orders by following up with phone calls after customer purchases.
Education
Degrees, certifications, and relevant coursework
Dhaka International University
Bachelor of Arts (BA), English
2020 -
Currently enrolled in the Bachelor of Arts program with a concentration in English. The curriculum focuses on developing strong analytical and communication skills through the study of literature and language.
Purana Paltan College
HSC, Business Studies
2019 - 2021
Grade: 80%
Completed Higher Secondary Certificate with a focus on Business Studies. Achieved a strong academic performance, demonstrating proficiency in business principles and related subjects.
Northern Laboratory School & College
SSC, Business Studies
2014 - 2019
Grade: CGPA:3 out of 5
Completed Secondary School Certificate with a focus on Business Studies. Gained foundational knowledge in various business subjects and developed essential academic skills.
Tech stack
Software and tools used professionally
Availability
Location
BangladeshAuthorized to work in
Salary expectations
Social media
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