At PT INTERSOFT SOLUTIONS (Iseller POS), I led end-to-end POS onboarding and implementation for 10+ new clients per month across Retail and F&B in Central and Eastern Indonesia. I handled setup, training, and implementation support.
I managed client relationships, product adoption, and account growth through renewals, upselling, and winback activities. In 2025, I achieved 134% individual revenue achievement and maintained an 82% customer retention rate.
Previously, at PT LEARNPOP CENDEKIA DIGITAL, I managed tutor recruitment and onboarding and coordinated classes between tutors and students. My earlier roles included B2B and B2G software sales, contract coordination, and customer service.
