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Ritu Sharma

@ritusharma

Product-focused Business Analyst and Certified Scrum Product Owner driving data-informed product delivery.

Canada
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What I'm looking for

I seek product-focused roles where I can lead cross-functional teams, use data to inform decisions, and deliver scalable, user-centered solutions in an Agile environment.

I am a product-focused Business Analyst and Certified Scrum Product Owner with a double degree in Computing Science and Business Administration. I combine technical knowledge in Python, Java and databases with practical product management skills to translate stakeholder needs into working solutions.

At NRI Distribution I led end-to-end business analysis and product ownership across enterprise systems, producing PRDs/BRDs, running UAT, and managing backlogs with Jira, Aha! and Confluence. I delivered dashboards and reports with Power BI and Excel to support data-driven decisions.

My background includes hands-on roles in customer-facing sales and support where I consistently exceeded targets and refined my stakeholder communication and requirements elicitation skills. I have delivered projects such as a Power BI sprint metrics dashboard adopted by my employer, a prototype firefighting robot, and an Android rideshare app.

I bring a pragmatic, results-oriented approach to product delivery, strong cross-functional collaboration experience, and a continuous improvement mindset focused on scalable, cost-effective solutions.

Experience

Work history, roles, and key accomplishments

WB

Sales Associate

Wholesale Furniture Brokers

Jan 2018 - Jan 2020 (2 years)

Consistently exceeded monthly sales targets, averaging $30,000–$35,000 by applying a consultative sales approach and detailed product knowledge.

CO

Customer Service Representative

Carter's OshKosh

May 2017 - Dec 2017 (7 months)

Delivered high-quality customer service, processed POS transactions, and supported recruitment and merchandising efforts to enhance store operations.

Education

Degrees, certifications, and relevant coursework

Thompson Rivers University logoTU

Thompson Rivers University

Bachelor of Computing Science; Bachelor of Business Administration, Computing Science; Business Administration

Completed a double degree program combining computing science and business administration studies at Thompson Rivers University.

WS

Westwood High School

Associate Degree, General Studies

Completed an Associate Degree in General Studies at Westwood High School, Trelawny, Jamaica.

Tech stack

Software and tools used professionally

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Ritu Sharma - Business Analyst / Product Owner - NRI Distribution | Himalayas