Ritu Sharma
@ritusharma
Product-focused Business Analyst and Certified Scrum Product Owner driving data-informed product delivery.
What I'm looking for
I am a product-focused Business Analyst and Certified Scrum Product Owner with a double degree in Computing Science and Business Administration. I combine technical knowledge in Python, Java and databases with practical product management skills to translate stakeholder needs into working solutions.
At NRI Distribution I led end-to-end business analysis and product ownership across enterprise systems, producing PRDs/BRDs, running UAT, and managing backlogs with Jira, Aha! and Confluence. I delivered dashboards and reports with Power BI and Excel to support data-driven decisions.
My background includes hands-on roles in customer-facing sales and support where I consistently exceeded targets and refined my stakeholder communication and requirements elicitation skills. I have delivered projects such as a Power BI sprint metrics dashboard adopted by my employer, a prototype firefighting robot, and an Android rideshare app.
I bring a pragmatic, results-oriented approach to product delivery, strong cross-functional collaboration experience, and a continuous improvement mindset focused on scalable, cost-effective solutions.
Experience
Work history, roles, and key accomplishments
Business Analyst / Product Owner
NRI Distribution
Jan 2022 - Present (3 years 8 months)
Led end-to-end business analysis and product ownership for enterprise systems, translating complex business needs into requirements and delivering features that improved administrative and finance workflows.
Data Entry Clerk
Habitat for Humanity
Jun 2021 - Dec 2021 (6 months)
Accurately entered and maintained large volumes of donor and operational data, verified and cleaned records to support reporting and donor management.
Computing & Home Solutions Advisor
Best Buy
Oct 2020 - Jun 2021 (8 months)
Provided personalized technology recommendations and maintained up-to-date product knowledge to drive informed purchases and customer satisfaction.
Sales Associate
Wholesale Furniture Brokers
Jan 2018 - Jan 2020 (2 years)
Consistently exceeded monthly sales targets, averaging $30,000–$35,000 by applying a consultative sales approach and detailed product knowledge.
Customer Service Representative
Carter's OshKosh
May 2017 - Dec 2017 (7 months)
Delivered high-quality customer service, processed POS transactions, and supported recruitment and merchandising efforts to enhance store operations.
Education
Degrees, certifications, and relevant coursework
Thompson Rivers University
Bachelor of Computing Science; Bachelor of Business Administration, Computing Science; Business Administration
Completed a double degree program combining computing science and business administration studies at Thompson Rivers University.
Westwood High School
Associate Degree, General Studies
Completed an Associate Degree in General Studies at Westwood High School, Trelawny, Jamaica.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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