Arjun Madhavan
@arjunmadhavan
I deliver retail banking products and workflow improvements through requirements analysis, data insights, and stakeholder collaboration.
CanadaWhat I'm looking for
I've supported retail banking products for ICICI Bank, leading requirements sessions, product-roadmap execution, customer issue resolution, and data-driven project tracking.
At Orion Innovation, I delivered end-to-end requirements analysis for KPMG's workflow application, reducing timelines by 15% and rework by 20%. I created user stories, epics, test plans, acceptance criteria, and business acceptance testing materials.
I'm currently coordinating end-to-end production activities at Hartmann North America, using performance records and cross-functional collaboration to improve workflow efficiency and resource utilization.
Experience
Work history, roles, and key accomplishments
Production Management
Hartmann North America
Jun 2024 - Sep 2025 (1 year 3 months)
Supervised and coordinated end-to-end production activities ensuring quality, efficiency, and adherence to safety standards. Monitored daily production performance, identified bottlenecks, and implemented corrective actions to improve workflow efficiency.
Business Analyst
Orion Innovation
Aug 2022 - Dec 2022 (4 months)
Conducted end-to-end requirements for a critical workflow application for KPMG, resulting in improved efficiency, enhanced client satisfaction, and shortened timelines by 15%, with a reduction of 20% in rework. Crafted user stories and epics after conducting gap analysis between current and future states.
Led requirement gathering sessions as the lead Application/Product Owner for ICICI Retail Banking, collaborating closely with the business team and project stakeholders. Provided expert support for end-to-end project implementation, from initiation to deployment.
Technical Business Analyst
APT IT Solutions
Feb 2019 - Mar 2021 (2 years 1 month)
Developed and deepened product knowledge for Retail Banking through a user-centric approach and collaborative efforts with the Product Manager, effectively addressing user challenges. Managed customer-related technical and data issues including investigation, troubleshooting, and designing effective solutions.
Education
Degrees, certifications, and relevant coursework
Conestoga College
Project Management Program, Project Management
2023 - 2023
Grade: GPA - 3.83 (Distinction)
Completed a Project Management program with a GPA of 3.83, achieving distinction.
SRM University
Bachelor of Science, Visual Communication
2014 - 2017
Earned a Bachelor of Science in Visual Communication.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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