rohan saini

Spearheaded the Gen AI Chat Tool MVP, reducing customer response times by 40% and generating $1.2M in annual upsell revenue. Automated vendor compliance workflows, saving over 1,000 hours annually and improving contract adherence by 30%. Drove omni-channel conversion by prioritizing features across projects, contributing to $3.8M in incremental app revenue.

Revamped mobile app UX, increasing digital sales by 15% through analytics and A/B testing. Automated vendor scorecards, achieving 100% data accuracy and eliminating $120K in annual costs. Launched app-exclusive promotions that generated $450K in holiday sales and boosted customer retention by 18%.

Deployed a learning platform MVP, increasing paid subscriptions by 15% using a recommendation engine. Streamlined UAT for features, saving $25K in QA costs and enhancing UX with data-driven insights, resulting in a 12% boost in premium user adoption.

Boosted order frequency by 18% through redesigned UI/UX, translating to $300K in annual revenue growth. Reduced app load time by 25%, saving $75K in lost sales. Achieved a 90% UAT pass rate by designing test cases for cross-platform compatibility, avoiding $50K in post-launch fixes.

Completed a Post Graduate Certificate in Business & Marketing, focusing on advanced business strategies and marketing techniques to drive organizational success.

Earned a Bachelor of Business (Honours) in Business & Communication, emphasizing effective communication strategies and business management principles.