Rishi Gandher
@rishigandher
End User Computing Engineer at Consilio deploying Windows software through Intune and supporting VMware virtual machines.
United StatesWhat I'm looking for
At Consilio, I deploy and configure Windows operating systems and software packages through Intune, and support hardware repairs.
I manage Active Directory and PowerShell for user accounts, create Exchange backups, and administer VMware vSphere and Horizon View virtual machines. I also resolve tickets in ServiceDesk.
Previously at XACT Data Discovery, I installed and troubleshot operating systems and software, managed Active Directory for FTP/SFTP and Exchange, and deployed virtual images with VMware vSphere.
At Modis / HP / Johnson Controls, I led team SLAs and escalations while troubleshooting hardware and network issues. I’m looking to contribute my IT experience in an AI-driven industry and learn to use artificial intelligence tools to enhance efficiency and help teams coexist with automation.
Experience
Work history, roles, and key accomplishments
End User Computing Engineer
Consilio
Apr 2022 - Present (4 years 6 months)
Deploy and configure Windows OS and software packages via Intune; support hardware repairs. Manage Active Directory and PowerShell for user accounts; create Exchange backups. Administer VMware vSphere/Horizon View virtual machines; resolve tickets in ServiceDesk.
IT Support Technician
XACT Data Discovery
Feb 2017 - Apr 2022 (5 years 2 months)
Install and troubleshoot OS/software; manage Active Directory for FTP/SFTP and Exchange. Deploy virtual images with VMware vSphere; support servers via Remote Desktop 2012.
IT Desk Side Team Lead
Modis / HP / Johnson Controls
Dec 2014 - Feb 2017 (2 years 2 months)
Led team SLAs and escalations; troubleshoot hardware/network issues remotely. Managed Active Directory, SCCM, and SAP GUI; maintained HPE inventory.
Pre-Production Associate
Yazaki
Apr 2013 - Nov 2014 (1 year 7 months)
Reworked parts and verified specifications per work instructions.
Computer Technician
Computer & Printer Repair
Jan 2013 - Apr 2013 (3 months)
Built and repaired PCs/laptops; installed OS, Office, and antivirus software.
Assistant Manager
Dunkin' Brands & Baskin Robbins
Apr 2011 - Jan 2013 (1 year 9 months)
Trained staff, reduced labor costs by 9%, and optimized inventory with FIFO methods.
Education
Degrees, certifications, and relevant coursework
ITT Technical Institute
2006 - 2007
Attended ITT Technical Institute in Canton, MI from 2006 to 2007.
Wayne Memorial High School
High School Diploma
2001 - 2005
Attended Wayne Memorial High School in Wayne, MI from 2001 to 2005.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
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