At HHHunt, I resolve escalated issues across Windows devices, Microsoft 365, network connectivity, and business applications. I also support identity and access administration across Active Directory, Entra ID, Exchange Online, and SharePoint.
I design and maintain Microsoft Copilot and Copilot Studio agents and self-service workflows for IT support, knowledge access, and ticket intake. I contribute to responsible AI adoption, security guidance, and Microsoft 365 workflow improvements.
Before HHHunt, I diagnosed and repaired laptops and desktops at Lenovo, using root-cause analysis and post-repair validation. In independent projects, I'm developing SharePoint-connected IT workflows and Courtday, a PostgreSQL-backed tournament platform.
