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@rimjhimrosalin
Strategic Product Manager with a passion for AI-driven solutions.
With over 9 years of experience in product management and business analysis, I have successfully led initiatives in Fintech, Edtech, and E-commerce, generating over $120M in revenue. My journey has been marked by a commitment to building innovative AI-driven solutions that not only meet customer needs but also accelerate user growth.
As the Chief of Operations and Head of Product at Wouessi Inc., I manage a global team of over 400 resources, driving project completion rates above 95%. My expertise in AI product lifecycle management has enabled me to lead the development of cutting-edge products, such as Receiptmate, which integrates seamlessly into financial institutions. I thrive on collaboration and data-driven decision-making, ensuring that every product I manage aligns with both user expectations and business goals.
My educational background includes an MBA with Distinction and certifications in Business Analysis and Scrum Product Ownership. I am passionate about leveraging my skills to create impactful solutions that enhance customer experiences and drive organizational success.
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Work history, roles, and key accomplishments
Rygiel-Canada (Ministry of Children and Social Services)
Sep 2024 - Present (1 year 2 months)
Involved in strategic planning, vision-mission development, and policy analysis for the organization. Contributed to high-level decision-making processes to guide the ministry's objectives.
Wouessi Inc.
Nov 2023 - Present (2 years)
Responsible for leading and managing IT operations globally, heading a team of 400+ resources and driving on-time project completion. Led AI Product lifecycle, optimizing ML workflow, and managed a $1.5M+ product portfolio, increasing revenue by 40%. Defined and delivered MVPs by translating customer voice into clear product requirements.
Wouessi Inc.
Nov 2023 - Feb 2024 (3 months)
Led the product development of Receiptmate, a financial solution, integrating it into over 15 financial institutions. Drove agile product development through user story mapping and backlog grooming, ensuring successful MVPs aligned with user needs. Oversaw the full PDLC for Neurallabs AI Foundation & Amavi EdTech, securing a $1.5 million government contract and establishing 20+ strategic technolog
Anime Universe
Oct 2023 - Feb 2024 (4 months)
Delivered end-to-end software development lifecycle (SDLC) for product lines, improving project delivery speed by 25% and user engagement by 30%. Authored comprehensive BRDs and PRDs, boosting project efficiency by 65%, and utilized SQL and product analytics tools for data-driven decisions. Used MIRO and JIRA for user story mapping and MVP planning, enhancing customer success and ratings.
Coast Capital Savings
Feb 2020 - Nov 2023 (3 years 9 months)
Managed over 12,000 annual incidents, achieving a 97% customer satisfaction rate and streamlining CSOperations by creating SOPs. Led the application transition from Lease Plus to Aspire tool, designing business requirement documents and consolidating documentation for smooth migration. Identified bottlenecks in budgeting, implementing solutions that reduced reporting times by 20%.
Dominos Canada
Nov 2018 - Jan 2020 (1 year 2 months)
Optimized supply chain processes through Inventory Reconciliation and Route Optimization. Supervised, trained, and led a 15-member team to standardize processes and implement agile practices. Achieved a 20% decrease in logistics expenses by refining delivery routes and reducing redundancies, enhancing warehouse efficiency.
Adventure Immigration Services
Feb 2017 - Aug 2018 (1 year 6 months)
Managed client cases end-to-end, applying agile practices to optimize service delivery. Increased client retention by 45% through proactive case management and gained 120 new clients within one year. Increased user retention by 35% by leading the development and deployment of an AI-powered recommendation engine.
Degrees, certifications, and relevant coursework
IIBA® Academic Program, Business Analysis
Completed the Business Analysis program, focusing on key principles and practices of business analysis.
MBA, Finance/Management
Grade: Distinction
Earned an MBA with Distinction, specializing in Finance and Management. This program provided a strong foundation in business strategy and financial principles.
B.Tech, Electronics and Communication Engineering
Grade: Distinction
Graduated with Distinction in Electronics and Communication Engineering. The curriculum covered core concepts in electronics, communication systems, and engineering principles.
Software and tools used professionally
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