BKBhavana C K
@bhavanack
Experienced Product Owner with expertise in SaaS and logistics.
United StatesWhat I'm looking for
With over 11 years of experience as a Product Owner and Manager, I have successfully driven cross-functional initiatives in various operational domains, including Automotive Digital Supply Chain, Banking, and Telecommunications. My expertise lies in leading end-to-end product development cycles using Agile methodologies, optimizing customer experiences, and translating complex requirements into actionable product enhancements.
At E2open, I delivered over 10 executive reports and stakeholder dashboards, significantly improving visibility into logistics KPIs. My ability to bridge business and technology teams has resulted in a 35% improvement in shipment ETA accuracy and a 25% increase in feature adoption rates. I am passionate about leveraging data visualization tools like Tableau and predictive analytics to drive continuous improvement and enhance customer satisfaction.
I thrive in dynamic environments where I can collaborate with cross-functional teams to deliver innovative solutions. My commitment to stakeholder engagement and strategic presentations has consistently contributed to achieving operational efficiency and aligning product features with customer needs.
Experience
Work history, roles, and key accomplishments
Product Owner / Manager
E2open.inc
Jun 2023 - Present (2 years)
Delivered 10+ executive reports and stakeholder dashboards, improving C-level visibility into logistics KPIs and strategic planning. Integrated Shippeo’s real-time tracking with E2open’s TMS–LSP platform, resulting in a 35% improvement in shipment ETA accuracy. Redesigned TMS–LSP workflows, eliminating 30% of manual handoffs and reducing SLA violations by 22% through automation.
Product Owner / Business Analyst
CDK Global
Mar 2020 - Jun 2023 (3 years 3 months)
Designed and implemented core components for Appointment, Service, and Parts modernization micro-service, improving system performance by 30% and reducing downtime by 25%. Led end-to-end migration of legacy CDK DMS system to Drive Flex, delivering 3 weeks ahead of schedule and increasing system responsiveness by 40%. Directed go-to-market execution for new product releases, achieving 98% on-time l
Sr Solution Consultant
Zyme Solutions
Jul 2016 - Mar 2020 (3 years 8 months)
Streamlined Hewlett-Packard’s partner billing by implementing automated data validation and reconciliation, reducing billing discrepancies by 30%. Led configuration of billing rules for 50+ HP resellers, improving billing accuracy by 35%. Delivered end-to-end project management for enterprise-wide initiatives with budgets exceeding $2M, achieving 100% on-time and within-budget delivery.
Business Analyst
IBM
Sep 2012 - Jul 2016 (3 years 10 months)
Collaborated across key functional areas to scope, prioritize, and deliver enhancements that improved the end-to-end credit card customer experience. Maintained a transparent and actionable product roadmap using Jira and Confluence, ensuring 95% on-time delivery across 10+ sprints. Created 50+ BRDs, FSDs, and detailed data mapping documents for various clients, enabling seamless system integration
Education
Degrees, certifications, and relevant coursework
VUVisvesvaraya Technological University
Bachelors, Electronics and Communication
Studied Electronics and Communication. Gained foundational knowledge in electronic systems and communication technologies.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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