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Open to opportunities

Richelle Shelton

@richelleshelton

Accomplished sales associate with 7 years of dynamic experience.

United States
Message

What I'm looking for

I am looking for a role that offers growth opportunities and values customer satisfaction.

I am an accomplished sales associate with over 7 years of dynamic experience across various industries. My steadfast commitment to customer service excellence has allowed me to enhance customer experiences, maximize satisfaction, and achieve sales goals consistently. I pride myself on my ability to develop and maintain a high level of product knowledge, which enables me to persuasively promote products to both existing and potential customers.

Throughout my career, I have successfully executed compelling sales promotions and collaborated with teams to devise strategic solutions that exceed sales targets. My experience at JCPenney and Bath & Body Works has honed my skills in active listening, communication, and problem-solving, ensuring that I can effectively assist customers with their needs. Currently, as a Vacation Specialist at Monster Reservations Group, I leverage my excellent negotiation skills and familiarity with travel regulations to close deals and ensure customer satisfaction.

Experience

Work history, roles, and key accomplishments

MG
Current

Vacation Specialist/Sales Agent

Monster Reservations Group

Jan 2025 - Present (6 months)

Demonstrated ability to sell vacation packages, close deals, and negotiate rates. Utilized excellent communication and active listening skills to ensure customer satisfaction, leveraging CRM and Datrix systems.

BW

Sales Associate

Bath & Body Works

Dec 2022 - Present (2 years 7 months)

Preserved up-to-date knowledge about the latest products and upcoming releases to effectively assist customers. Provided accurate details and knowledge to address various product-related concerns.

JC

Retail Sales Associate

JCPenny

Mar 2019 - Present (6 years 4 months)

Executed compelling sales promotions and collaborated with a team of 15 associates to devise strategic sales solutions. Achieved and exceeded the department’s monthly, quarterly, and yearly sales goals.

Education

Degrees, certifications, and relevant coursework

Remington College logoRC

Remington College

Associate's Degree, Cybersecurity

Currently enrolled in an online Cybersecurity program with an expected graduation date of October 2026. Pursuing further education to expand horizons and gain diverse skills, especially as a mother of two.

Remington College logoRC

Remington College

Certificate, Registered Dental Assistant

Grade: Graduated with honors at the top of my class

Activities and societies: Dean's list, Perfect attendance, President's list

Attended college and obtained a dental assistant license while carrying a second child. Graduated with honors at the top of the class.

Tech stack

Software and tools used professionally

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Richelle Shelton - Vacation Specialist/Sales Agent - Monster Reservations Group | Himalayas