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@richelleshelton
Accomplished sales associate with 7 years of dynamic experience.
United StatesI am an accomplished sales associate with over 7 years of dynamic experience across various industries. My steadfast commitment to customer service excellence has allowed me to enhance customer experiences, maximize satisfaction, and achieve sales goals consistently. I pride myself on my ability to develop and maintain a high level of product knowledge, which enables me to persuasively promote products to both existing and potential customers.
Throughout my career, I have successfully executed compelling sales promotions and collaborated with teams to devise strategic solutions that exceed sales targets. My experience at JCPenney and Bath & Body Works has honed my skills in active listening, communication, and problem-solving, ensuring that I can effectively assist customers with their needs. Currently, as a Vacation Specialist at Monster Reservations Group, I leverage my excellent negotiation skills and familiarity with travel regulations to close deals and ensure customer satisfaction.
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Work history, roles, and key accomplishments
Monster Reservations Group
Jan 2025 - Present (10 months)
Demonstrated ability to sell vacation packages, close deals, and negotiate rates. Utilized excellent communication and active listening skills to ensure customer satisfaction, leveraging CRM and Datrix systems.
Bath & Body Works
Dec 2022 - Present (2 years 11 months)
Preserved up-to-date knowledge about the latest products and upcoming releases to effectively assist customers. Provided accurate details and knowledge to address various product-related concerns.
JCPenny
Mar 2019 - Present (6 years 8 months)
Executed compelling sales promotions and collaborated with a team of 15 associates to devise strategic sales solutions. Achieved and exceeded the department’s monthly, quarterly, and yearly sales goals.
Degrees, certifications, and relevant coursework
RCAssociate's Degree, Cybersecurity
Currently enrolled in an online Cybersecurity program with an expected graduation date of October 2026. Pursuing further education to expand horizons and gain diverse skills, especially as a mother of two.
RCCertificate, Registered Dental Assistant
Grade: Graduated with honors at the top of my class
Activities and societies: Dean's list, Perfect attendance, President's list
Attended college and obtained a dental assistant license while carrying a second child. Graduated with honors at the top of the class.
Software and tools used professionally
United StatesYou can contact Richelle and 90k+ other talented remote workers on Himalayas.
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