Open to opportunities

Alissa Snyder

@alissasnyder

Message

Dedicated customer service professional with strong sales skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills in a dynamic environment, with opportunities for growth and development.

I am a dedicated customer service professional with a strong background in sales and hospitality. My experience as a sales associate at Bath & Body Works honed my skills in product knowledge and customer engagement, where I consistently exceeded sales targets through effective upselling techniques.

In my role as a server at Applebee's, I developed the ability to manage large groups and fast-paced environments, ensuring that every customer received exceptional service. My attention to detail and commitment to cleanliness contributed to a positive dining experience for guests. I hold an Associate's degree in Cosmetology, which further enhances my understanding of customer needs and preferences.

Experience

Work history, roles, and key accomplishments

Server

Applebees

Jan 2021 - Present (4 years 5 months)

Accurately processed customer orders using the POS system and effectively managed large sections, ensuring timely service for diverse groups. Responsible for maintaining cleanliness standards across dining areas, including tables, floors, and server stations.

Customer Service Table Management Teamwork

Sales Associate

Bath & Body Works

Jan 2020 - Present (5 years 5 months)

Efficiently managed inventory by restocking shelves and organizing merchandise to enhance store presentation. Maintained a clean and inviting shopping environment, while actively engaging customers through product knowledge and upselling techniques.

Customer Service Sales Product Knowledge Inventory Management

Server

Buffalo Wild Wings

Jan 2020 - Present (5 years 5 months)

Processed customer orders efficiently through the POS system, often working in extremely fast-paced and high-volume environments. Contributed to maintaining a clean restaurant by performing cleaning duties, loading dishes, and preparing silverware.

Fast Paced Environment Customer Service Team Collaboration

Education

Degrees, certifications, and relevant coursework

George C. Wallace Community College

Associates degree, Cosmetology

Pursued an Associates degree in Cosmetology, acquiring specialized skills and theoretical knowledge in hair, skin, and nail care. Developed practical expertise essential for a career in the beauty industry.

Wicksburg High School

High School Diploma, High School

Completed a comprehensive high school curriculum, gaining foundational knowledge across various academic disciplines. Successfully earned a High School Diploma.