As a Sales Trainee, I participated in the elite sales academy, where I learned about buying psychology and identifying potential customers. I’m continuing to learn about customer challenges and metrics such as satisfaction, referral rate, net promoter score, and repeat purchases.
At Akamba Fm Limited, I participated in roadshow activations and conducted digital brand engagement through email, WhatsApp, and Facebook. My experience also includes sales administration, loan administration, customer outreach, and building business partnerships.
