Ricardo User

Manages the complete sales cycle from prospecting and qualification through negotiation, financing and closing. Develops digital and showroom opportunities through CRM and other sales channels.

Developed B2B opportunities for a technology-related product/service and worked directly with companies and decision-makers. Presented commercial value and managed customer conversations and follow-up.

Led the sales floor and digital sales team with responsibility for commercial performance and sales targets. Managed pipeline, supported advisors, and acted as professional closer on negotiations.

Prospected and sold to digital and walk-in customers; managed follow-up, needs analysis, presentation, negotiation and closing. Trained and supported new sales advisors.

Prospected and sold automotive financing contracts and managed a customer portfolio throughout the financing process. Coordinated contract and administrative requirements.

Investigated potential tenants for a U.S.-based property management company. Verified income, employment, landlords, background and credit information and made final recommendations.

Worked directly with business owners and entrepreneurs on complex professional-service matters. Supervised lawyers and managed corporate tax and administrative cases.

Prospected through networking, referrals and cold calling; evaluated customer needs and risk profiles. Presented and negotiated insurance solutions and managed customer relationships.

Managed web-based sales and customer service; designed and drafted contracts and handled legal matters and follow-up.

Provided customer service to U.S. mortgage clients and processed mortgage payments; assisted with securities, taxes and escrow accounts.

Built a technology-based business concept focused on creator monetization and digital transactions. Used OpenAI, Make and Supabase to develop business processes and automation.

Approximately 20 years of involvement in purchasing, inventory, logistics, customer follow-up, budgeting and day-to-day business operations.

Law degree from ITESO.

High school diploma from Cervantes Prep School.

Training in sales, leadership, marketing, and administration.