Looking for a job

Ricardo Silva

@ricardosilva6

Message

I manage secure LAN/WAN, cloud, server, and identity infrastructure across multi-site environments.

Portugal

Message

What I'm looking for

I'm looking to contribute to larger-scale infrastructure, systems, and network projects while continuing to grow technically and professionally.

At Instituto Piaget, I administer LAN/WAN infrastructure across eight locations, delivering network restructuring projects and managing Huawei and HP equipment, VLANs, Wi-Fi, VPN access, and Check Point firewall policies.

I run Microsoft 365, Entra ID, Active Directory, Windows and Linux servers, Proxmox VE, Hyper-V, Docker applications, printing, endpoint management, and internal platforms for ticketing, documentation, monitoring, dashboards, and digital signage.

I started in hands-on IT support and computer repair, and I bring that practical approach to lab planning, technical documentation, public procurement, and the continuous evolution of reliable, secure infrastructure.

Experience

Work history, roles, and key accomplishments

Current

Systems & Network Administrator

Current

Instituto Piaget

Jun 2022 - Present (4 years 2 months)

Administered LAN/WAN infrastructure across 8 locations, including network restructuring, Huawei/HP equipment, VLANs, VPNs, and security policies. Managed Microsoft 365, Active Directory, servers, private cloud, and business platforms.

IT Technician

Instituto Piaget

Jan 2021 - Jun 2022 (1 year 5 months)

Provided on-site and remote support for students, faculty, and staff across Windows, macOS, and Microsoft 365. Managed user administration, software deployment, printing infrastructure, and technical incident resolution.

Microsoft 365 Active Directory Entra ID Customer Support Client Communication Client Onboarding Customer Onboarding DNS Azure User Training Supplier Relations Supplier Connections Project Planning MacOS Support Printing Ticketing Systems

Computer Repair Technician

Inforgénese

Oct 2018 - Jan 2021 (2 years 3 months)

Provided customer support, repair, and assistance for computer equipment, including hardware component replacement and software troubleshooting. Performed data recovery and technical assistance for partner companies.