Diogo Barros LV
@diogobarroslv
Experienced IT specialist skilled in systems, networks, and end-user support.
PortugalWhat I'm looking for
I am an IT specialist with 9 years of experience managing and optimizing computer systems, networks, and end-user support across enterprise environments. I have administered Active Directory for hundreds of Windows machines, managed Microsoft 365 accounts, and configured both Microsoft and MacOS systems using MDM solutions.
My recent experience includes managing Meraki network infrastructure, supporting Zoom Rooms, and acting as the Louis Vuitton IT specialist for multiple ateliers in Portugal. I have led IT project implementations, administered Citrix and biometric access systems, and provided both remote and on-site troubleshooting for hardware, software, and network issues.
I am passionate about delivering secure, efficient IT operations and creating clear technical documentation and knowledge bases. I thrive on problem-solving, cross-team alignment, and ensuring seamless support for end users while implementing scalable IT solutions.
Experience
Work history, roles, and key accomplishments
LVIT Specialist
Louis Vuitton
Aug 2024 - Present (1 year 2 months)
Manage and maintain Meraki network infrastructure and Zoom Rooms across three ateliers in Portugal; administer Active Directory for 300+ Windows machines and lead IT project implementations aligned with central IT teams.
IT Support Specialist
Prozis
Sep 2022 - Jul 2024 (1 year 10 months)
Managed Windows and macOS systems using Intune and Kandji, administered Microsoft 365 and Citrix environments, and delivered remote and on-site support for device, biometric access and network issues.
IT Support Specialist
PreZero Portugal
Jan 2022 - Aug 2022 (7 months)
Managed company IT infrastructure including Wi‑Fi networks and printer configuration, ensuring reliable connectivity and device availability for operations.
Helpdesk IT Support
Randstad (NOS)
Sep 2016 - Jul 2021 (4 years 10 months)
Provided first-line technical support and assisted users with IT issues while contributing to the creation of a company knowledge-base to improve resolution efficiency.
Education
Degrees, certifications, and relevant coursework
Escola Secundária de Valongo
Secondary Education, Computer Systems Management and Programming
2011 - 2014
Completed a secondary education program focused on management and programming of computer systems.
Availability
Location
PortugalAuthorized to work in
Job categories
Interested in hiring Diogo?
You can contact Diogo and 90k+ other talented remote workers on Himalayas.
Message DiogoFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
