Looking for a job

Ricardo Jose Borges Lourenco

@ricardojoseborgeslou

IT Infrastructure and Operations Manager at Arenna Logística, applying AI to automate processes and develop business KPIs.

Brazil

Message

What I'm looking for

I'm available to relocate to Portugal and work on-site, hybrid, or remotely. I'm also available for national and international travel and for 24x7 operations.

At Arenna Logística, I integrate technology, infrastructure, security, processes, and operations, with a focus on availability and continuous improvement. I apply AI to automate processes, structure data, and develop business KPIs.

At Multvídeo Produções, I supported live broadcasts and worked with playout operations, including backup and contingency procedures for high availability. Earlier, at SKY Brasil, I managed programming schedules and audiovisual content for Sports+ channels.

Experience

Work history, roles, and key accomplishments

Gerentede Tecnologia / Gerente de Operações

Arenna Logística

May 2025 - Sep 2026 (1 year 4 months)

Strategic role integrating technology, infrastructure, security, processes, and operations, focusing on availability, efficiency, and continuous improvement. Managed IT infrastructure, CCTV/CFTV, maritime operations, Microsoft 365, Google Workspace, and compliance with ISO standards.

Analista de TI | Infraestrutura e Operações

Arenna Logística

Nov 2024 - May 2025 (6 months)

Implemented and maintained IT environments including computers, servers, networks, and infrastructure. Provided N2/N3 technical support, managed backup routines, asset and supplier management, and participated in infrastructure projects.

IT Infrastructure Network Administration Technical Support Backup Business Continuity Asset Management Vendor Management Inventory Management Project Management

Analista de TI / Operador de GC Broadcast

Multvídeo Produções e Eventos

Mar 2017 - Aug 2024 (7 years 5 months)

Provided technical and operational support for live broadcasts, integrating social networks, character generator systems, and broadcast applications. Operated and supported Shout, GC, and Twitter applications, and resolved technical incidents during transmissions.

Broadcast Live Streaming Character Generator Social Media Integration Technical Support Incident Management Shout Twitter

Especialista em Gestão de Operações / Produtor

Multvídeo Produções

Jan 2023 - Apr 2024 (1 year 3 months)

Managed logistics and operations for external broadcasts, mobilizing teams, equipment, and resources. Coordinated technical and operational teams, suppliers, and production resources, and provided IT support to operations.

Broadcast Operations Logistics Team Coordination Vendor Management Production Planning IT Support

Supervisor de Operações | Broadcast SZONE

Multvídeo Produções – CED / Canal Szone EUA

Feb 2016 - Mar 2019 (3 years 1 month)

Supervised channel display and programming operations with 24x7 availability and team management. Managed playout, automation, playlists, and programming schedules using Tools on Air, and developed backup and contingency procedures.

Broadcast Operations Playout Automation On Air Tools Team Management Contingency Planning Incident Management Technical Documentation

Media Manager TI | Sports+

SKY Brasil

Oct 2012 - Jul 2015 (2 years 9 months)

Managed programming schedules and audiovisual content for SKY channels 28 and 228 (Sports+). Organized and stored content on LTO and Windows Server environments, administered backups, and managed media via MediaPortal.

Media Management Broadcast LTO Windows Server Backup Media Portal Playlist Management Technical Support

Técnico de Manutenção Eletrônica / TI

Fundamental Eventos / Micro&cia

Apr 2008 - Jun 2012 (4 years 2 months)

Implemented and supported IT infrastructure for fairs and corporate and political events. Configured computers, images, LAN/Wi-Fi networks, and technological equipment, and managed inventory and video surveillance systems.

IT Infrastructure Network Administration Hardware Software Inventory Management CCTV Technical Support

Professor de Robótica

Colégio Bilotta

Jan 2008 - Mar 2008 (2 months)

Developed and applied educational robotics and informatics projects, with practical activities and methodologies focused on learning and development of technological competencies.

Robotics Edtech Teaching Project Development

Instrutor de Informática

Colégio San Marcos

Jan 2004 - Dec 2007 (3 years 11 months)

Supported network and computer infrastructure, including LAN, Wi-Fi, and VPN environments, with technical assistance to teachers and students. Planned and taught theoretical and practical classes for over 500 students across various education levels.

Network Administration Technical Support Teaching LAN WiFi VPN