At Cotality, I serve as a customer-facing resource in a regulated real estate and mortgage-data environment, handling complex customer issues and escalating risks with structured documentation.
In my client advisory work, I advised enterprise, nonprofit, and small-business organizations on digital platform strategy and technology adoption. I analyzed platform performance and customer engagement to shape business cases, roadmaps, and executive recommendations.
At Mostly Sunny, I managed national and global entertainment accounts and translated campaign and audience data into growth strategies. My recommendations contributed to an average 35% year-over-year increase in audience engagement across managed accounts.
