Rica Mae Tambanillo
@ricamaetambanillo
Retail sales professional specializing in high-touch customer experiences, store operations, and fast technical problem solving.
PhilippinesWhat I'm looking for
I’m an enthusiastic, highly adaptable retail professional with 3 years of experience in high-volume customer service and floor sales. I specialize in delivering high-touch client experiences while efficiently resolving complex technical roadblocks.
Beyond selling, I manage essential front-of-house operations, including accurate cashiering via the Loyverse POS system. I also handle daily payment processing and end-of-day reporting, supporting financing partners and credit card transactions.
I bring strong sales leadership, store operations discipline, and team development. As a dedicated team player, I de-escalate customer concerns with empathy and professionalism while balancing high foot traffic with administrative accuracy.
Experience
Work history, roles, and key accomplishments
Senior Sales Associate
Coco Gadgethub (RRGL Tech Corp.)
Jan 2022 - Present (4 years 5 months)
Led sales and customer service while managing front-of-house operations, including accurate cashiering and end-of-day reporting using Loyverse POS. Resolved customer concerns and technical roadblocks through troubleshooting of Apple ecosystem hardware and software.
Office Staff
Neonas Catering and Services
Jan 2019 - Jan 2021 (2 years)
Managed event-related office operations, including preparing orders and organizing event schedules. Coordinated purchases of necessary supplies to support smooth event execution.
Education
Degrees, certifications, and relevant coursework
GenSantos Foundation Inc.
Bachelor of Science in Marketing Management, Marketing Management
2019 - 2021
Earned a Bachelor of Science in Marketing Management from 2019 to 2021.
New Society National High School
Senior High School Diploma, Accountancy, Business and Management
Grade: Honor Roll
Activities and societies: Accountancy, Business and Management - Secretary; Youth Environmental Science Officer - Grade 11 Representative.
Graduated with honors as part of the Senior High School class of 2019, including roles in student organizations and leadership.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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