Looking for a job

Rian Astiando

@rianastiando

Message

I drive retail sales, operations, and production performance through disciplined execution.

Indonesia

Message

What I'm looking for

I'm looking for a role where I can lead sales, operations, or production teams, improve KPI performance and processes, and contribute practical cross-functional experience to business growth.

At Kawan Lama Group (Informa), I manage retail sales operations across seven departments, using KPI monitoring, SOP implementation, and staff development to increase store performance by 156% year over year. I also streamlined fulfillment and post-sale service with warehouse, logistics, and installer teams, improving efficiency by 30%.

Previously at Karya Group, I led end-to-end production operations for 80+ employees, reduced production costs by 18%, and won an IDR 2 billion B2B heavy-equipment tender through direct client engagement and solution planning.

Experience

Work history, roles, and key accomplishments

Current

Sales & Operations Supervisor

Current

Kawan Lama Group

Aug 2024 - Present (2 years 1 month)

Managed retail sales operations and supervised a 7-department sales team to drive sales performance and KPI achievement. Developed and implemented sales strategies, promotional initiatives, and business plans to support store growth.

Sales Management Operations Management Team Leadership KPI Management Business Planning Customer Relationship Management Process Improvement

Head of Production

Karya Group

Jul 2019 - Aug 2024 (5 years 1 month)

Managed end-to-end production operations and led a team of 80+ employees across production and operational functions. Managed HR processes, vendor billing, and cross-functional coordination for B2B contracts.

Production Management Team Leadership HR Administration Vendor Management B2B Sales Contract Management KPI Management Cost Control

Sales Associate

Johny Smiths Production

Apr 2015 - Jun 2019 (4 years 2 months)

Achieved individual sales targets through customer engagement, consultative selling, and product recommendations. Generated sales revenue by identifying customer needs and maximizing upselling and cross-selling opportunities.

Customer Engagement Consultative Selling Upselling Cross Selling Customer Relationship Management