Rianah Cassandra Salazar

I am a dedicated payments officer with experience in debt recovery and chargeback management. My role at Dodo Finance involved overseeing the entire refund process, ensuring accuracy in calculations, and maintaining compliance with financial regulations. I pride myself on my attention to detail and my ability to communicate effectively with customers, providing them with clear timelines and resolutions regarding their refunds.

In my previous position as a collections officer at Dodo Credit Solutions, I developed strong negotiation skills while assisting customers with their payment processes. I focused on fostering customer loyalty while ensuring timely commitments to payments. My experience has equipped me with the ability to analyze payment trends and implement strategies that align with company goals, all while maintaining a high standard of customer service.