At RENTOKIL INITIAL, I manage accounts receivable and credit-control activities, monitor aging accounts, and follow up on outstanding payments. I also reconcile accounts and work with clients and internal teams to resolve billing discrepancies.
At GENPACT PHILS. LLC, I managed collections for U.S.-based credit card accounts, negotiated payment arrangements, and handled escalations and disputes. I served as a Subject Matter Expert and led a late-stage collections team for approximately two years.
At EVOLVEBPM, I supported daily operations and team performance across sales and lead-generation activities. My experience also includes supporting billing and collections at BLUESKY TELEPSYCH INC. and handling outbound customer calls at IDIALU.PH and INFLUENT PHILS.
