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@angelicasilorio
Dedicated professional in consumer finance and customer service.
I am a passionate and organized individual with a strong background in consumer finance and customer service. My experience spans various roles, including as an Incoming Payments Supervisor at HC Consumer Finance Philippines, where I developed and maintained strong relationships with partners and vendors. I thrive in dynamic environments and enjoy learning new skills to enhance my contributions to the team.
In my previous role as an Account Officer at Vesl Philippines Inc., I played a crucial part in the onboarding process for clients, ensuring their needs were met while assisting in the execution of company processes. My ability to coordinate with engineers as the lead tester of our online platform demonstrates my commitment to delivering quality solutions and improving user experiences.
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Work history, roles, and key accomplishments
Vesl Philippines Inc.
Oct 2019 - Jun 2020 (8 months)
Directly reported to the Head of Operations, assisting in execution of the company’s process and delivery of the company’s product to clients and partners. Assisted clients in the onboarding process on the online platform, assessing their needs and providing solutions. Served as the lead tester of the online platform, coordinating with engineers to fix bugs and deploy features.
Microserv Agency
Jun 2019 - Jun 2019 (0 months)
Directly reported to the Point of Contact and assisted in ordering of stocks while coordinating with other branches about monitoring of stocks and ordering with merchants. Assisted in sending approval for building access and performed other job-related duties.
HC Consumer Finance Philippines Inc.
Sep 2013 - Jan 2019 (5 years 4 months)
Developed and maintained strong relationships with partners, agencies, and vendors to support marketing initiatives. Monitored and maintained brand consistency across all marketing channels and materials.
Degrees, certifications, and relevant coursework
Bachelor of Science, Computer Science
Studied Computer Science at AMA Computer College, San Juan Campus. Focused on foundational computer science principles and applications.
Software and tools used professionally
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