Open to opportunities

Baby Lyn

@babylyn

Accounts receivable and collections analyst skilled in healthcare billing, reconciliation, and compliant revenue cycles.

Philippines

Message

What I'm looking for

I’m looking for an accounts receivable or collections-focused role where I can drive accurate billing and reconciliation, resolve payment issues, maintain compliance, and improve revenue-cycle efficiency in a fast-paced, metrics-driven environment.

I’m an Accounts Receivable Analyst with hands-on experience across U.S. and Canadian accounts, managing high-volume billing workflows and ensuring payments are posted accurately and on time.

In my recent roles, I’ve handled invoicing, payment tracking, and collections, resolving billing discrepancies and payment issues while maintaining accurate financial records with minimal errors. I also support cash flow management through consistent follow-ups and aging monitoring.

With 10+ years in financial operations and healthcare billing, I investigate and resolve billing discrepancies, support claims, and ensure compliance with financial regulations and internal controls. I’m skilled in payment posting, invoice matching, refund processing, reconciliation, and insurance eligibility verification—always focused on efficiency, accuracy, and meeting performance metrics.

Experience

Work history, roles, and key accomplishments

Current

Collections & Billing Specialist

Current

MedBerry

Mar 2022 - Present (4 years 2 months)

Managed invoicing, payment tracking, and collections for accounts receivable. Resolved billing discrepancies and supported cash flow through consistent follow-ups and aging monitoring.

Invoicing Payment Tracking Accounts Receivable Collections Invoicing Discrepancies Payment Posting

Accounts Receivable & Collections Analyst

Willis Towers Watson

May 2016 - Mar 2025 (8 years 10 months)

Processed and reconciled high-volume payments for U.S. and Canadian accounts (100+ transactions daily), ensuring accurate payment posting, invoicing matching, and refund processing. Investigated and resolved billing discrepancies while supporting compliance, internal controls, and efficient revenue cycle operations.

Payment Posting Invoicing Matching Accounts Receivable Medical Billing Collections Invoicing Discrepancies Account Reconciliation Regulatory Compliance Internal Controls

Senior Operations Representative

Capital One Philippines

Oct 2013 - May 2016 (2 years 7 months)

Assisted customers with billing inquiries, payments, and account concerns while supporting accounts receivable and collections operations. Maintained compliance with financial policies and performed payment posting and reconciliation while meeting performance metrics.

Billing Support Accounts Receivable Collections Management Payment Posting Reconciliations Insurance Verification Claims Support Customer Service Regulatory Compliance Performance Metrics

Eligibility Checks & Collections

Hongkong Shanghai Banking Corporation

Sep 2009 - Oct 2013 (4 years 1 month)

Processed Canadian and U.S. billing processes and managed collections for UK-based customers. Supported regulatory compliance, documentation, and KPI-driven performance to help reduce delinquency and improve payment rates.

Canadian & U.S. Billing Regulatory Compliance KPIs Documentation Delinquency Data Reporting

Provider Services Representative

APAC Customer Service

Jan 2009 - Sep 2009 (8 months)

Verified patient insurance eligibility and coverage details and communicated benefits and billing information to healthcare providers. Ensured accurate patient and insurance data to support billing and documented results for reporting purposes.

Customer Service Reporting Documentation Process Improvement Eligibility Support