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Renne Kimani

@rennekimani

I build client relationships, resolve service issues, and support sales operations across healthcare, logistics, and tourism.

Kenya
Message

What I'm looking for

I'm looking for a client-facing role where I can apply sales, customer service, CRM, and administrative skills to improve customer satisfaction, support operations, and build strong stakeholder relationships.

I'm currently educating healthcare professionals about PULSE products, delivering product demonstrations, responding to client concerns, and maintaining sales and inventory records.

Previously at GLOVO, I supported customers and riders in high-pressure situations, tracked interactions through CRM software, coordinated deliveries, and trained new agents on service standards.

At Africa Moja Tours, I managed reservations and customer records, resolved client issues, and implemented a scheduling system that reduced appointment-booking errors by 30%.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

ALX logoAL

ALX

Virtual Assistant, Data Analysis

Completed a Virtual Assistant program and ongoing Data Analysis training.

Kenyatta University logoKU

Kenyatta University

Bachelor of Science, Analytical Chemistry

Pursuing a Bachelor of Science in Analytical Chemistry with a focus on management.

KS

Kaplong Girls High School

Kenya Certificate of Secondary Education, General Studies

Grade: GPA 3.3

Completed Kenya Certificate of Secondary Education with a GPA of 3.3.

Tech stack

Software and tools used professionally

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