Renee Wood
@reneewood
Customer-focused HR-administration candidate with 15+ years leading client relations and sensitive records.
What I'm looking for
I’m an experienced sales and client relations professional with more than 15 years of success in relationship management, communication, problem-solving, and customer support across service-oriented industries. I manage sensitive conversations with professionalism, empathy, confidentiality, and attention to detail, and I’m recognized for strong organizational skills, conflict resolution, and the ability to build trust with employees, clients, and leadership teams.
In my current role as Sales Lead, I coordinate sales initiatives, serve as a liaison between suppliers, management, and retail partners, and train teams on product knowledge, merchandising standards, and customer service expectations. I’m also highly administrative—maintaining detailed reporting, scheduling, and account documentation while managing multiple priorities—and I’m seeking to transition into a Human Resources Leave Administrator role where my administrative, interpersonal, and compliance-focused skills can support employee care and operational excellence.
Experience
Work history, roles, and key accomplishments
Sales Lead
Republic National Distributing Company (RnD C)
Apr 2017 - Present (9 years 2 months)
Manage and maintain relationships with key retail accounts across an assigned territory, coordinating sales initiatives, merchandising, and promotional planning to improve product visibility and account performance. Train team members on product knowledge and customer service expectations while maintaining detailed reporting, scheduling, and account documentation.
Sales Lead
Republic National Distributing Company (RNDC)
Apr 2017 - Present (9 years 2 months)
Managed and maintained relationships with key retail accounts across a territory, coordinating sales initiatives, merchandising, and promotions to improve account performance. Served as a liaison between suppliers, management, and retail partners, training teams and maintaining detailed reporting, scheduling, and account documentation.
Merchandiser / Sales Rep
Synergy Fine Wines
Oct 2012 - Apr 2017 (4 years 6 months)
Provided merchandising and sales support for multiple Denver-area retail accounts, strengthening customer relationships through consistent communication and account service. Coordinated displays, resets, inventory rotation, and promotional execution, and delivered staff product education seminars to retail partners.
Merchandiser / Sales Representative
Synergy Fine Wines
Oct 2012 - Apr 2017 (4 years 6 months)
Provide merchandising and sales support for multiple retail accounts across the Denver market by building customer relationships through consistent account service. Conduct staff trainings and product education seminars, coordinating displays, resets, inventory rotation, and promotional execution.
Merchandiser
Beverage Distributors
Mar 2007 - Oct 2012 (5 years 7 months)
Maintained product presentation, inventory rotation, and point-of-sale execution for assigned accounts while building positive working relationships with store management. Assisted sales representatives with account support and issue resolution, monitoring store conditions and communicating opportunities for improvement.
Sales Associate & Assistant Manager
General Steel Corporation
Jan 2005 - Jan 2007 (2 years)
Led high-volume consultative sales processes for commercial and corporate clients, consistently exceeding sales activity expectations and performance goals. Trained and mentored team members and collaborated with business owners and executive-level clients on long-term projects and contracts.
Director of Member Success
Colorado Association of Real Estate Investors
Jan 2004 - Jan 2005 (1 year)
Coordinated member communications, events, seminars, and networking activities to support relationship management and client retention. Assisted with administrative coordination and event-planning logistics.
Sales / Marketing / Manager
Transaction Connection
Jan 2000 - Jan 2005 (5 years)
Oversaw client transactions and coordinated communication throughout the sales process, including managing scheduling, documentation, and customer follow-up activities. Supported marketing initiatives and business development efforts through ongoing client engagement.
Assistant Director / Group Leader
Early Childhood Education
Jan 1989 - Jan 2000 (11 years)
Managed classroom operations, scheduling, and curriculum implementation while building strong relationships with families, staff, and administration. Maintained compliance with state standards through documentation and developed strong communication, organization, and conflict-resolution skills.
Education
Degrees, certifications, and relevant coursework
Kent Roosevelt
Certification, Early Childhood Development
Completed a certification in Early Childhood Development through Kent Roosevelt.
University of Cincinnati
Bachelor of Early Childhood Education, Early Childhood Education
Earned a bachelor degree in Early Childhood Education from the University of Cincinnati.
Kent Roosevelt
Certification in Early Childhood Development, Early Childhood Development
Completed a certification program in early childhood development through Kent Roosevelt.
Armbrust Real Estate School
Broker Associate Certification, Real Estate
Completed broker associate certification through Armbrust Real Estate School.
Bo Hatton
Transaction Management Certification, Transaction Management
Completed training for transaction management resulting in a transaction management certification.
University of Cincinnati
Bachelor Degree, Early Childhood Education
Earned a bachelor degree in Early Childhood Education at the University of Cincinnati.
Availability
Location
Authorized to work in
Job categories
Skills
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