Lynn Guzek

Assisted customers in finding and selecting specialty items to generate revenue and brand loyalty. Managed inventory, stocked, replenished, and organized displays efficiently, while providing outstanding customer service and handling complaints professionally.

Handled all employee investigations and provided guidance to managers on resolution steps, while managing the year-end compensation process to meet budget. Partnered with leadership to execute organizational changes and successfully implemented compensation process alignments.

Provided comprehensive Human Resources support within the global Research and Development function, supporting 400 employees globally. Managed compensation distribution to maintain budget and monitored global requisition processes for permanent and temporary employees.

Responsible for sourcing, interviewing, and recommending hiring for exempt and non-exempt positions across various process areas. Partnered with departments to develop recruitment plans and strategies to attract top talent into the organization.

Assisted customers with product sales to meet corporate revenue goals and demonstrated excellent brand knowledge through ongoing training. Provided understanding of all product benefits and features to gain customer trust and loyalty.

Treated incoming patients and family members with respect, accurately registering patients and gathering necessary database information. Ensured all details were accurate relating to insurance coverage and notified triage nursing of urgent situations.

Completed a Master of Science degree focusing on Human Resources Administration. Gained advanced knowledge in HR principles and practices.

Obtained a Bachelor of Science degree in Healthcare Administration. Developed foundational knowledge in healthcare management and operations.