Renato GalveiaRG
Open to opportunities

Renato Galveia

@renatogalveia

Versatile professional with solid experience in sales and customer support.

Switzerland
Message

What I'm looking for

I am looking for a role that values customer engagement and offers opportunities for growth.

I am a versatile and customer-oriented professional with solid experience in sales, sports coaching, and customer support. My journey has allowed me to develop a keen ability to deliver high-quality service while efficiently managing tasks. I thrive in environments where I can promote exceptional customer experiences and foster loyalty.

Throughout my career, I have held various roles, including Product Support and Sales Associate at FNAC, where I managed department operations and promoted services. My experience as a Personal Trainer and Client Support Specialist has equipped me with the skills to customize fitness plans and provide ongoing support, ensuring client satisfaction and improved results.

With a strong educational background in Sports and Physical Activity, complemented by certifications in customer service and IT support, I am committed to continuous improvement and proactive problem-solving. I am eager to leverage my skills in a dynamic role that values customer engagement and service excellence.

Experience

Work history, roles, and key accomplishments

FN

Product Support and Sales Associate

FNAC

May 2023 - Apr 2025 (1 year 11 months)

Provided customer reception and advice on editorial products. Managed department tasks including merchandising, stock, and restocking.

PF

Physical Education Teacher (1st to 4th grade)

Primary School EB1 Fragosela

Sep 2022 - Jul 2023 (10 months)

Planned and conducted physical education classes, adapting activities to the students' age and motor skills. Adapted lesson plans based on student needs, ensuring that both the educational and emotional support of students were prioritized.

BC

Personal Trainer & Client Support Specialist

Balance Club

Oct 2021 - Feb 2023 (1 year 4 months)

Provided customer support by responding to client inquiries and adjusting fitness plans based on feedback, ensuring personalized and satisfactory experiences. Communicated effectively with clients to ensure tailored and continuous support.

KA

Personal Trainer & Client Support Specialist

Kalorias

Sep 2019 - Oct 2021 (2 years 1 month)

Customized fitness plans and provided excellent customer service, improving client results and loyalty. Delivered high-quality customer support by maintaining ongoing communication with clients, addressing their concerns, and adapting fitness plans to meet their individual needs.

SM

Replenisher Associate

SONAE MC

Mar 2017 - Sep 2018 (1 year 6 months)

Assisted customers with product inquiries while ensuring store organization and product availability. Maintained a well-organized and stocked retail environment.

Education

Degrees, certifications, and relevant coursework

LT

Lusófona University of Humanities and Technologies

Postgraduate, Personal Training

Completed a postgraduate program focused on advanced personal training methodologies and practices. Gained specialized knowledge in exercise science, client assessment, and program design.

PV

Polytechnic Institute of Viseu

Bachelor's, Sports and Physical Activity

Studied sports science, physical education, and activity, gaining a comprehensive understanding of human movement, exercise physiology, and coaching principles. Developed skills in designing and implementing physical activity programs.

Tech stack

Software and tools used professionally

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Renato Galveia - Product Support and Sales Associate - FNAC | Himalayas