Open to opportunities

Gabriel Boller

@gabrielboller

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Customer support professional skilled in remote, tech-driven service.

Switzerland

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What I'm looking for

I seek a full-time remote customer support role in a tech or fintech company where I can apply clear communication, problem-solving, and grow technical product expertise within a supportive, service-driven team.

I am a customer support professional with daily hands-on experience in direct customer interaction, currently completing an apprenticeship in Customer Service & Retail in Switzerland. I consistently apply strong communication skills, a structured problem-solving approach, and high reliability to resolve questions, issues, and complaints across email, chat, and phone channels.

I am well suited to remote customer support roles in service-driven, tech, or fintech companies and have basic user-level knowledge of crypto and fintech products. I am comfortable explaining technical products clearly and learning new tools quickly, with practical experience using Google Sheets, MS Excel, Notion, and PowerPoint.

I bring professionalism in demanding customer situations, independent remote work capability, and a commitment to dependable daily operations. I am seeking full-time, flexible roles where I can contribute to customer satisfaction and grow within a tech-forward support team.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Interdiscount

Jan 2024 - Present (2 years 2 months)

Provide daily direct customer support in a retail environment, handling inquiries, issues, and complaints while maintaining professionalism and high reliability. Support remote and in-person customers across email, chat, and phone channels.

Customer Support Complaint Resolution Email Chat Phone Google Sheets MS Excel Notion