Relebohile Gumbi
@relebohilegumbi
Dedicated customer service professional with strong attention to detail.
South AfricaWhat I'm looking for
I am a dedicated professional with a strong background in customer service and a passion for making a meaningful impact in my work. My experience spans various roles, including as a Customer Service Agent at Telkom, where I honed my skills in assisting customers with queries and upselling products. I thrive in collaborative environments and am eager to contribute positively to any team.
Throughout my career, I have demonstrated my ability to manage office tasks efficiently, as seen in my role as a Temp Receptionist at Spectramed. My attention to detail and leadership skills have been key to my success in providing exceptional customer experiences. I am committed to continuous professional growth and am excited about opportunities that allow me to leverage my skills in a dynamic setting.
Experience
Work history, roles, and key accomplishments
Customer Sales Advisor
H&M
Feb 2016 - Present (9 years 5 months)
Advised customers on sizes and helped them find desired items. Responsible for merchandising products and assisting in dressing mannequins.
Customer Service Agent
Telkom
Jan 2012 - Dec 2013 (1 year 11 months)
Assisted customers with various queries and dispatched technicians for service. Successfully upselled products and services to customers.
Temp Receptionist
Spectramed
Jan 2011 - Jan 2011 (0 months)
Managed office reception, including answering incoming calls and receiving visitors. Maintained an organized office diary and ensured smooth daily operations.
Education
Degrees, certifications, and relevant coursework
Germiston High
Matric, General Studies
Completed secondary education, achieving the Matric qualification. Developed foundational knowledge across various subjects.
Central Johannesburg College
N1 to N3, Technical Studies
Undertook N1 to N3 studies, gaining technical skills and knowledge. Focused on practical applications relevant to the field.
DADamelin
Diploma, Unspecified
Obtained a Diploma from Damelin, enhancing professional qualifications. Acquired specialized knowledge and practical skills in the chosen field.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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