Kamogelo Gede
@kamogelogede
Dedicated customer service professional with office reception experience.
What I'm looking for
I am a dedicated and enthusiastic customer service professional with a strong background in office reception and call center support. My experience has equipped me with the ability to manage administrative duties efficiently while maintaining a professional and welcoming demeanor. I excel at resolving customer queries and fostering client relationships, ensuring that every interaction is positive and productive.
Currently, I am pursuing a diploma in Customer Service and Support to enhance my knowledge and further excel in client-focused roles. My previous roles have allowed me to develop strong communication and interpersonal skills, which I leverage to work collaboratively in team settings. I am committed to delivering exceptional customer service and am always looking for ways to improve processes and client satisfaction.
Experience
Work history, roles, and key accomplishments
Office Receptionist
Bleignhout and Co.
Jan 2023 - Feb 2025 (2 years 1 month)
Managed incoming calls, directed them to appropriate personnel, and greeted clients professionally. Maintained positive relationships with clients, vendors, and legal personnel, while supporting administrative tasks in a busy law office.
Call Centre Agent
Sanlam
Jan 2021 - Nov 2021 (10 months)
Handled a high volume of inbound and outbound calls, assisting clients with insurance and financial product queries. Delivered exceptional customer service by resolving issues, answering inquiries, and meeting performance targets.
Education
Degrees, certifications, and relevant coursework
Boston City Campus
Diploma, Customer Service and Support
Currently pursuing a diploma in Customer Service and Support to enhance my knowledge and further excel in client-focused roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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